Student Case Administrator - Substance Education Programs - IE

Position Title

Student Case Administrator – Substance Education Programs (IE)
Position Type:
Institutional Employment
Position Status:
Part‑time
Pay Rate:
Stipend ($12.77/hour)
Department:
Office of Student Accountability & Restorative Practices, Student Life and Involvement, James Madison University.

Opening:
Feb 23 2026
• Closing:
Mar 25 2026

• Demonstrate commitment to the Office of Student Accountability and Restorative Practices mission and the University’s value statements.
• Maintain confidentiality under FERPA and other privacy laws.
• Hear cases alleging policy violations, weigh evidence, and assign appropriate educational outcomes.
• Actively participate in weekly case‑hearing meetings.
• Attend one Student Government Association meeting each semester.
• Assist full‑time staff with coordination and administration of investigations and cases as needed.
• Assist the SGA and OSARP staff in recruiting and hiring Student Case Administrators for the upcoming year.
• Provide support to Substance Education programs by reviewing content submissions for virtual programs, conducting substance‑use research, and updating program materials.
• Coordinate and administer OSARP educational programs with the Coordinator and Assistant Director.
• Attend pre‑duty staff training and participate in ongoing professional development.
• Receive professional progress feedback through weekly or biweekly meetings with the Graduate Assistant supervisor and semesterly meetings with the Coordinator of Educational Programs; participate in formal staff evaluation processes.
• Maintain confidentiality and comply with legal requirements such as reporting to the Title IX Office, campus security authority reporting (Clery Act), and FERPA record‑keeping.
• Assist with additional projects and duties as assigned.

• Students must be degree‑seeking and enrolled on at least a half‑time basis (6 credits undergraduate, 5 credits graduate).
• Meet eligibility requirements outlined in the JMU Student Employee Handbook.
• Maintain confidentiality under FERPA and other privacy laws.

• Resume
• Your response to the following supplemental questions (submitted as “Other Document 1”):
• Question 1:
  Please write 1‑2 paragraphs explaining why you are interested in this position and how you believe you would be a good fit for the role.
• Question 2:
  The Office of Student Accountability and Restorative Practices mission statement is: “We facilitate student development and restoration through a fair process that holds students accountable to community and university standards in order to support student and community success.” In 1‑2 paragraphs, describe which parts of this mission statement you feel are the most important and why.

• Cover Letter

In the references section of the application, please provide information for three personal/professional references. If fewer than three references are available, provide the information you can and leave the remaining slots blank.

Students must be degree‑seeking students, enrolled on at least a half‑time basis (6 credits undergraduate, 5 credits graduate).

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs.

If you have questions concerning discrimination, please contact the Office for Equal Opportunity: (540) 568‑6991.

If you are a student with a disability and need assistance, please contact the Office of Disability Services at (540) 568‑6705 or disability-svcs. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202.