Emergency Communications Dispatcher
Listed on 2026-01-19
-
Customer Service/HelpDesk
Emergency Crisis Mgmt/ Disaster Relief, Interpreter -
Government
Emergency Crisis Mgmt/ Disaster Relief, Interpreter
Harrisonburg, United States | Posted on 01/16/2026
Job Title: Emergency Communications Dispatcher
Location: Harrisonburg, VA
Employment Type: Contract-Based Assignment
Gov First is currently seeking experienced and certified Emergency Communications Dispatch
professional(s) to support emergency communications operations in Harrisonburg, Virginia. This role is critical to ensuring continuity of emergency services and public safety operations.
We are looking for highly qualified dispatchers who can integrate quickly into an established communications environment and perform essential dispatch duties with minimal supervision. The ideal candidate maintains the highest standards of professionalism, accuracy, and composure while working inhigh-pressure situations.
Key Responsibilities:- Receive and process 9-1-1, non-emergency, and administrative calls.
- Accurately enter call information into the Computer-Aided Dispatch (CAD) system.
- Dispatch police, fire, EMS, or other assigned disciplines.
- Monitor radio and communication systems to ensure timely response.
- Follow all applicable policies, procedures, and public safety standards.
- Maintain professional, courteous, and ethical conduct always.
Skills Required:
- Experience using Microsoft Office Suite, including Microsoft Teams.
- Ability to work independently with minimal onboarding or training.
- Strong communication, multitasking, and decision-making skills.
- Must be available to work flexible schedules, including nights,weekends, holidays, and extended shifts.
- Must be dependable and punctual due to the mission-critical natureof emergency communications.
Experience:
- Working knowledge of one or more of the following systems (or equivalent):
- L3 Harris Symphony Radio Consoles
- RapidSOSsoftware
- IAED Certification in Emergency Medical Dispatch (EMD), Fire Dispatch, Police Dispatch and/or EMS Dispatch.
- High School Diploma or equivalent
Required:
- All candidates selected will undergo a background check
Gov First is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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