Parts Counterperson

About Us

Steven Toyota is a family-owned and operated dealership that believes our people are the foundation of our success. We are committed to creating a positive, team-focused work environment where employees feel valued, supported, and encouraged to grow. Through paid training, access to modern automotive technology, and clear opportunities for advancement, we invest in long-term careers. If you’re looking for stability, growth, and a dealership that truly values its team, Steven Toyota is the place to be.

As a Parts Counterperson at Steven Toyota
, you play a vital role in supporting our service, sales, and body shop departments. You will work directly with internal teams and retail customers to ensure accurate parts selection, efficient order processing, and exceptional customer service. This position requires strong attention to detail, organizational skills, and the ability to succeed in a fast-paced dealership environment while maintaining a professional and customer-focused attitude.

• 401(k) Plan

• Medical Plan

• Dental Plan

• Vision Plan

• Long & Short-Term Disability Benefits

• Accident Insurance

• Life Insurance

• Paid Training

• Opportunities for Advancement

• Access to the Latest Automotive Software

• Company & Family Summer Picnics

• Winter Holiday Party

• Full Time

• Off some Weekends

• Annual earnings range: $50,000 – $120,000

• Base salary plus commission pay structure

• Commission based on performance and productivity

• Oversee the parts sales process from start to finish.

• Communicate with staff and customers in a friendly, professional, and efficient manner.

• Provide accurate and timely updates regarding parts availability and order status.

• Read and navigate parts catalogs to correctly identify and source parts.

• Answer incoming calls, provide pricing quotes, and share product information.

• Review body shop estimates to ensure correct parts ordering and accurate pricing.

• Deliver high-level service to both internal and external customers.

• Pull and fill parts orders from inventory and perform weekly bin checks to maintain accuracy.

• Notify the Parts Manager of out-of-stock items or materials requiring immediate attention.

• Source out-of-stock parts from external vendors and submit emergency orders when necessary.

• Ensure all internal parts requests are properly billed to service repair orders.

• Process payments from retail customers or obtain credit authorization.

• High School Diploma or equivalent; prior automotive parts sales experience preferred

• Motivation to grow in a fast-paced dealership environment

• Strong interpersonal, communication, and time management skills

• Ability to read and interpret safety and maintenance documentation

• Solid math skills, including calculating discounts, percentages, and commissions

• Valid driver’s license with a clean driving record

Toyota is one of the most trusted and respected automotive brands in the world, known for quality, reliability, and long-term value. Working at Steven Toyota means being part of a brand with a strong reputation, loyal customer base, and consistent growth. Toyota’s commitment to innovation, safety, and efficiency provides employees with stability and excellent opportunities for career advancement in an ever-evolving automotive industry.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.