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IT Support Technical Support

Tier 2 Access & Security Tech Support

Job in Harrison, Boone County, Arkansas, 72602, USA
Listing for: Insight Global
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading staffing and consulting firm is seeking an experienced Tier 2 Technical Support Specialist in Harrison, Arkansas. This role involves escalating Tier 1 tickets, troubleshooting complex security and access issues, and ensuring compliance within a highly regulated environment. Ideal candidates will have over 2 years of technical support experience and proficiency in ticket systems like Service Now. Strong communication skills and the ability to collaborate with diverse teams are essential for this position.
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