DOC - TASASC; OnBase Systems Developer and Administrator

Position: DOC - TAS2 A4 SC3 (OnBase Systems Developer and Administrator)
Requisition Details

Requisition Class:TAS : TAS2 :

Region Name: Commonwealth of PA 2

Title/Role: DOC - (OnBase Systems Developer and Administrator)

Region

Description:

Commonwealth of PA 2

Req. Status
:
Open

No. of Openings:1

Total No. Filled: 0

Start Date: 11/18/2024

End Date: 06/30/2025

No New Submittals After:10/25/2024

Max Submittals by Vendor: 2 Per Opening

Currently Engaged: 0

Directed Award? :NO

Selected Vendor/Resource:

Require Enhanced Background Check?: Yes

SDB - Exception:Yes

Requisition Cancellation Reason:

Rate Information

Rate Structure used: Standard Rate Structure

Bill Range:

Bill Rate Low: $ 0.00 USD Per Hour

Bill Rate High: $ 93.30 USD Per Hour

Do Not Allow Submission Above Maximum Bill Rate: Yes

Requisition Description

Engagement Type:Contract

Short Description
:
Please see the complete description.

Complete

Description:



Position Description

The Public Safety Delivery Center (PSDC) require the services of a Hyland OnBase Systems Administrator to support an OnBase implementation. The administrator serves as the principal point of contact for all application software, database and hardware that supports the OnBase solution, including planning for and executing software and hardware upgrades. The administrator provides daily application administration, monitoring and maintenance support of the OnBase product and the supporting infrastructure.

This position assists staff with the design, development and implementation of efficient electronic business processes to eliminate paper records and maintains existing and develops new OnBase solutions in support of these processes. This position also performs planned maintenance and emergency support during non-business hours.

Tasks

1. Provide technical support to end users in a timely fashion

2. Work as a team member with additional System Administrators, Project Manager, Business Analysts, and other roles within the Bureau of Information Technology

3. Prioritize daily tasks, live production issues, projects, and customer support

4. Review current processes, hardware, and software to ensure resources are functionally properly and efficiently. Validate technical specifications and infrastructure requirements.

5. Assist with planning, setup and configuration of the infrastructure architecture, server hardware and operating systems as required

6. Review available software maintenance/upgrades, plan for and perform software maintenance and upgrades as required during scheduled, off-hours maintenance windows

7. Design, develop, test, and migrate new project solutions or enhancements to existing solutions across SIT, UAT, Production environments

8. Document, evaluate, prioritize, and resolve defects

9. Respond to and resolve issues reported during normal business operational hours and off-hours

10. Monitor operations and capacity to ensure optimum performance

11. Create documentation of system changes or existing processes and distribute to appropriate parties

12. Work with DOC/PBPP OnBase Support Vendor (currently Keymark) for technical support as needed

13. Assist with discovery and documentation of business requirements for new OnBase solutions

14. Assist with training identified subject matter experts

15. Communicate system downtime and project deployments with business owners and end users

16. Understand, maintain and enhance external integrations within On Base

Client Information

Work Location: Cumberland County

GL:
Competitive
:
Non-SDB/VBE

Cost Center
: DOC

Projects
:

-4

Required / Desired Skills

Skill

Required / Desired

Amount

of Experience

Technical expertise in Hyland On Base

Required

7

Years

OnBase System Administration

Required

7

Years

Enterprise-wide Records Management Program

Required

7

Years

Experience with OnBase Reporting Dashboard

Required

5