Office Assistant II
Job in
Harrisburg, Dauphin County, Pennsylvania, 17108, USA
Listed on 2026-02-08
Listing for:
UPMC
Full Time
position Listed on 2026-02-08
Job specializations:
-
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Job Description & How to Apply Below
It is preferred that this applicant has experience preferably in a medical office setting.
Schedule:
Monday - Friday from 8:00 a.m.
- 4:30 p.m. with some flexibility, no weekends or holidays!
Purpose:
Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.
Responsibilities:
+ Verify necessary iinformation and records in the medical record and computerized scheduling system.
+ Prepare patient charts for upcoming appointments.
+ Completes necessary paperwork such as encounter forms and referrals.
+ Use computer system to generate information necessary for billing.
+ Maintain a clean, orderly waiting area including beverage area and reading materials.
+ Answer questions regarding patient appointments and testing.
+ Greet and register patients in a polite, prompt, helpful manner.
+ Provide any necessary instructions/directions.
+ Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
+ Assist with inpatient billing process.
+ Assist physicians with transcription and dictation issues/concerns, and review process for accuracy
+ Process medical records release requests.
+ Identify stock levels of office supplies and manage ordering/inventory.
+ Maintain and update current information on physician's schedules.
+ Answer telephone, screens calls, takes messages and provides information in a courteous manner.
+ Obtain insurance, verifications, and manage referrals in a timely fashion
+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, reconciliation and other tasks.
+ Relay necessary messages to staff and providers.
+ High school diploma or GED
+ Three years of work experience, preferably in a medical office setting.
+ Knowledge of medical terminology preferred.
+ Word processing and computer experience required.
Licensure, Certifications, and Clearances:
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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