Receptionist; PRN

Overview

Job Description - Receptionist (PRN) (2601120)

• Answers incoming telephone calls and directs to the appropriate person or department.
• Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
• Types documents, reports, letters, etc. at least 50 words per minute with high accuracy.
• Remains at repetitious tasks for long periods of time while completing paperwork, etc.
• Recognizes, responds to and/or reports resident emergency situations immediately.
• Maintains strict confidentiality on all facility data.
• Communicates with and supports residents, families, visitors, etc.
• Maintains privacy of records, conditions and other information relating to residents, employees and the facility.
• Performs assigned tasks in accordance with policies and procedures, and as instructed by the Administrator.
• Notifies supervisor of pending absence or tardiness within the time frame described in the personnel handbook.
• Prepares and mails statements in accordance with established billing procedures.
• Assists in preparing time cards and distributing payroll checks.
• Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
• Greets visitors, guests, residents, sales people and others, and monitors or reports suspicious persons or situations to the Administrator.
• Receives, sorts and distributes mail as directed.
• Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
• Conducts annual salary and wage surveys and reports findings to the Administrator.
• Assists in reporting complaints and grievances from residents, families, visitors and partners.
• Assists with completing forms, reports, etc., that are not considered as essential functions.
• Assists with supply inventory.

• MINIMUM
  
  EDUCATION REQUIRED:
  
  High school diploma or equivalent.
• MINIMUM EXPERIENCE
  
  REQUIRED:
  
  At least six (6) months experience in payroll, insurance and/or clerical position.
• ADDITIONAL QUALIFICATIONS: (Preferred qualifications)
• Prefer two (2) years of experience in a payroll, insurance and/or clerical position.
• Courses in payroll, bookkeeping, office procedures, and other related subjects.

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As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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