Warranty Handler

Warranty Handler

Monday-Friday 9:00am-17:30pm (1 in 3 Saturdays 9am-1pm) - Office Based

£28,000-£30,000 DOE

Harlow

Are you ready to be part of an innovative company that's transforming the automotive industry?

Would you like to progress and develop within a business that is growing and expanding?

If so, please read on as our claims team are currently looking for a Warranty Handler to guide claimants through the claims process, giving advice regarding suitable repairers and relevant liabilities. Warranty Handlers qualify claims under supervision, ensuring accurate and speedy claims resolution giving regard to company procedures, insured liabilities and customer sensitivities.

Warranty Handler duties:

Provide accurate claims advice across a variety of products
Resolve claims across a variety of platforms, telephone, fax, email and online
Understanding our various customer's requirements and working with them to ensure they are properly dealt with
Maintain company service levels
Provide support to the Sales team by providing accurate and timely information
Provide professional and friendly service
Produce reports/spreadsheets on claims issues/queries on request
Arrange vehicle assessments
Other reasonable duties as required

Warranty Handler Benefits:

Free Parking
Pension: 4% Employee Contribution, 4% Employer Contribution
Casual Dress code
Buy additional holidays scheme
Opportunity to complete courses and qualifications
Excellent progression opportunities
Fully paid training

Interested in knowing more?

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