Disability Officer

Salary: £40,000 to £45,000 per annum

18 month contract.

Hours: 37.5 hours per week, Monday to Friday.

Reports to: HR Manager.

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.

As Disability Officer, you will be a key advocate for disability inclusion across the organisation. You’ll ensure disabled employees and applicants receive the support, adjustments, and advocacy they need to thrive. Working closely with HR, Facilities, IT, and People Managers, you’ll embed best practice in reasonable adjustments, improve workplace accessibility, and help foster a culture where disabled colleagues feel valued, empowered, and included.

You’ll also contribute to the development and implementation of HR, Talent Acquisition, and EDI strategies, policies, and initiatives aligned with organisational goals.

• Create processes that support the Foundation in delivering timely, effective, and person-centered reasonable adjustments for disabled employees and applicants.
• Advise and support managers on disability-related issues, including adjustments, accessibility, and inclusive recruitment.
• Coordinate with HR, Facilities, IT, and Occupational Health to deliver adjustments (e.g., equipment, flexible working, accessible technology).
• Support in developing and implementing disability inclusion policies, practices and guidance, ensuring compliance with the Equality Act 2010 and sector best practice.
• Monitor and review adjustments to ensure they remain effective and adapt to changing needs.
• Champion disability awareness across the organisation and promote an inclusive culture through communications, events, and case studies.
• Work closely with the training team as a subject matter expert, ensuring we are providing the relevant training and resources for managers and colleagues.
• Provide advocacy and case management for disabled colleagues and applicants.
• Maintain accurate records of adjustments, outcomes, and feedback, ensuring GDPR compliance.
• Analyse data and trends to identify barriers, measure impact, and inform continuous improvement.
• Contribute to organisational change projects including accessibility audits, policy reviews, and EDI initiatives.
• Build relationships with external partners (e.g., Access to Work, disability networks, Motability Operations) to share best practice and access additional support.
• Work collaboratively with HR Business Partnering team to provide support for HR caseloads where applicable.

• Strong understanding of disability inclusion, reasonable adjustments, and relevant legislation (Equality Act 2010).
• Experience supporting disabled employees or individuals with disabilities, ideally in HR, EDI, or occupational health.
• Excellent communication and advocacy skills; able to build trust and rapport with colleagues at all levels.
• Strong organisational skills; able to manage multiple cases, priorities, and deadlines.
• Collaborative approach to working across departments (HR, Facilities, IT, Occupational Health).
• Ability to interpret and apply policy, guidance, and best practice.
• Experience supporting the delivery of training and awareness activities.
• High emotional intelligence, empathy, and resilience.
• Problem-solving skills in case management and adjustments.
• Competence with HRIS/HR systems and Microsoft Office.
• Commitment to ongoing professional development and disability inclusion.
• Lived experience of disability or supporting disabled individuals is highly valued.
• CIPD qualification Level 5 or equivalent desirable but not necessarily essential.
• Relevant DEI/HR qualification or equivalent experience.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so…