Senior Sales Order Processor

Senior Sales Order Processor
Highly competitive salary + Bonus + Private Healthcare
Harlow (hybrid working 2-3 days in the office)

We're working with a successful IT manufacturing business that's looking to strengthen its operations team with the addition of a Senior Sales Order Processor. This is an ideal opportunity for someone who enjoys variety, thrives on accuracy, and has a strong understanding of order processing and commercial contracts.

In this role, you'll support the smooth handling of customer orders from start to finish-ensuring they're accurate, compliant, and fulfilled on time. You'll also play a key part in reviewing and interpreting order terms, ensuring alignment with agreed contractual terms and flagging inconsistencies early.

What you'll be doing:
Manage the full sales order lifecycle-from order entry through to delivery
Ensure all orders comply with agreed commercial terms and contractual obligations
Work closely with sales, logistics and finance to ensure everything runs to plan
Check pricing, quantities and product details for accuracy
Communicate clearly with customers and internal teams about order status and any issues
Handle changes, returns, or cancellations in line with policy
Maintain clear and accurate records for tracking and audit purposes
Support ongoing process improvements and identify any risks or gaps
Resolve any order-related issues with a calm, customer-focused approach

What we're looking for:

Previous experience in sales order processing or a similar coordination role
Good understanding of contracts or commercial terms (formal legal training not required)
A high level of attention to detail and a methodical approach to work
Strong communication skills and a collaborative mindset
Proficient with MS Office; experience using ERP or CRM systems would be an advantage

What's on offer:
Highly competitive base salary
Annual performance-related bonus
Private healthcare and well-being support
Friendly and supportive working environment

If you're looking for a varied and rewarding role where your attention to detail and understanding of commercial processes can make a real impact, we'd love to hear from you.

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