Retail Assistant Store Manager

$13.00 to $16.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process!

Retail Assistant Store Manager

We are currently looking for the right candidate to join our team as a Retail Assistant Store Manager. The position offers an hourly wage plus commission based on productivity and a bonus based on store performance. The actual pay will depend on location, qualifications, and experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months of active, full-time service; additional two weeks after one year; 80 hours on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements).
• Employee discounts on first day of active employment.
• Tuition reimbursement up to $2,000 per year through First Cash Education.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401(k) program after six months of employment.
• Access to First Cash Pet Insurance.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Responsibilities include managing day-to-day store operations, promoting a positive and productive environment, partnering with the Store Manager to lead and develop staff, recruiting and retaining talent, maximizing financial goals, and managing customer relations and satisfaction. The role sets the tone for a customer-centric environment.

You will analyze store financial statements alongside the Store Manager to ensure goals are met and participate in asset protection, store promotion, and new customer acquisition. You may work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Final pay is determined by location, qualifications, and experience.

This is a representative list of duties and is not all-inclusive; other duties may be assigned as needed.

• Foster a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and follow procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and secured loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to convey the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Ability to perform duties for extended periods and ability to lift up to 50 pounds.
• Demonstrated ability to supervise others and work with firearms (become firearms certified).
• Ability to work at exterior locations as needed and across multiple locations if required.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Flexible retail schedule including weekends and holidays; 40+ hours per week.
• Computer literate; able to operate POS systems and office machines; ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational and analytical skills; cash handling experience; ability to work independently.
• Bilingual applicants encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission based on gross profit of personal performance. More details provided during interview.

Note:

This description is not exhaustive. Management may assign/reassign duties. Duties may change due to reasonable accommodations or other reasons. Arbitration agreement may be required upon offer.

Payrates will not be below applicable…