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Bilingual Customer Success Mgr./ CSM

Residential Retention Supervisor — Upsell & Service

Job in Harlingen, Cameron County, Texas, 78552, USA
Listing for: Sales and Marketing
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading communication services company in Texas seeks a Retention Manager to oversee retention agents, ensuring high customer satisfaction and successful upselling of services. The role demands solid call center experience, excellent coaching skills, and bilingual abilities in Spanish. A dedication to enhancing customer interactions is essential, with a focus on achieving retention goals. This position offers opportunities for career development within a supportive work environment.
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