Sales & Rentals​/Shipping​/Receiving

Careers:
Sales & Rentals/Shipping/Receiving

Title
Sales & Rentals/Shipping/Receiving

Department
All Departments

Location
124 Main Street
Dartmouth, NS

• Help our customers through the selling and renting of musical instruments and gear
• Define the individual needs of every customer and match those needs with the right combination of our products and services
• Demonstrate recommended products to customers and explain their features and benefits
• Answer telephone calls in a timely and professional manner
• Follow up on product orders with customers and suppliers
• Use our common sense approach with customers to troubleshoot and solve problems
• Maintain in-depth and current knowledge of our products, policies and procedures
• Attend weekly staff meetings and periodic training sessions
• Merchandise store to create an inviting environment for customers to shop
• Participate in store maintenance, warehouse duties, and other related tasks

• Must be a musician who plays at least one instrument
• Must be able to work weekdays, weeknights and weekends
• Excellent verbal communication skills
• Positive attitude and steady composure
• Proven strong work ethic and commitment
• High levels of energy and enthusiasm
• Ability to excel in a fast-paced environment
• Ability to recommend solutions in a confident and assertive manner
• Good organizational skills and attention to detail
• Previous experience in retail or sales is an asset

• Assist in the loading and unloading of delivery trucks
• Pack and unpack goods for shipping and receiving
• Inspect all incoming shipments for condition and verify accuracy against purchase orders
• Distribute received shipments to respective departments within the store
• Process outgoing shipments to suppliers and other Long & McQuade locations
• Work with standard shipping documents and online shipping systems
• Maintain shipping logs and properly file all paperwork
• Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards
• Provide assistance to co-workers in stocking and restocking of merchandise
• Provide assistance to co-workers in general housekeeping and store maintenance

• Must be a musician who plays at least one instrument
• Enjoy working in a physically demanding and fast-paced environment
• Strong organizational and time management skills
• Ability to excel in a self-directed work environment
• Ability to problem solve and troubleshoot
• Basic computer literacy and arithmetic skills