Parking Monitor

Position Title

Parking Monitor

Hanover, NH

$25.54 per hour (Minimum and Maximum)

Serves as a front‑line provider of customer service and campus information to the Dartmouth community and the general public for Transportation Services. Provides support for all parking services field operations including monitoring of campus parking areas to ensure safe and reliable access and enforcement of Dartmouth’s parking regulations.

• Monitors and directs vehicle traffic at designated campus control points to ensure safe access to parking facilities, proper permit authorization and customer satisfaction.
• Enforces Dartmouth parking regulations throughout campus parking areas, issuing warning notices and parking violations and coordinating vehicle immobilization and towing.
• Serves as a front‑line provider of customer service and campus information to the Dartmouth community and the general public.
• Acts as a highly visible representative of Dartmouth and the parking services unit, presenting a professional image in accordance with established uniform and appearance standards.
• Performs daily route inspections of parking lots and garages, reporting on space availability, safety issues and physical condition of parking facilities and equipment.
• Completes appropriate paperwork for parking facilities as directed by parking management.
• Works closely with other field services and office staff members to ensure effective coordination of service efforts through cell phone, text, Slack, and other communication methods determined by the department.
• Performs deliveries of parking‑related materials to departments throughout Dartmouth as requested by the Director.
• Participates in integrated Transportation Services initiatives during special events such as student move‑ins, move‑outs and commencement week activities to ensure safe and convenient campus accessibility.
• Assists with mailings, parking pass distribution, and other office duties as needed.
• Problem‑solves equipment issues and performs light maintenance duties in and around parking areas.

High School graduate or equivalent, plus 3+ years of relevant experience or an equivalent combination of education and experience.

• High School graduate or equivalent.
• Valid State Driver’s License required and ability to qualify under the Dartmouth Approved Driver program.
• Three years of customer service experience.
• Ability to identify and cite parking violations.
• Proficient with technology and able to operate hand‑held computerized devices.
• High degree of judgment, initiative, and ability to work independently.
• Demonstrated excellence in serving customers with professionalism and tact.
• Strong oral and written communication skills.
• Able to maintain strict confidentiality.
• Willing to work outside in all weathers.
• Must be able to stand/walk for extended periods of time and lift up to 50 lbs.
• Willing to work overtime, weekends and holidays as requested.
• Strong commitment to a diverse working environment and to serving the needs of a large, diverse community.

• Experience with T2 parking technology and two‑way communications equipment.
• Proven ability to diffuse volatile situations.

Tanya Husick, Director of Parking & Transportation
Tanya.

M.Husick

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction…