IT Specialist​/Lab Technician II

Stefanini Group is looking for a detail-oriented and highly motivated IT Lab Systems Specialist to support our clients' technical lab operations. This part‑time position is scheduled for 24 hours per week.

• Install, configure, maintain, and decommission lab hardware including desktops, laptops, servers, storage devices, wireless devices, and peripherals
• Perform routine diagnostics, troubleshooting, repairs, and component replacements
• Image, patch, and upgrade operating systems and firmware in alignment with company standards

• Install, configure, and maintain lab software, tools, and applications
• Support testing and validation of software updates, patches, and new technologies
• Ensure systems comply with corporate security and configuration policies

• Manage structured cabling, labeling, and patching to ensure a clean, organized, and functional lab environment
• Troubleshoot network connectivity and performance issues (LAN, VLANs, IP addressing)

• Create and maintain accurate lab documentation including network diagrams, system configurations, build guides, and procedures
• Document changes, issues, and resolutions to support knowledge sharing and audit requirements
• Follow and help improve lab standards, processes, and best practices

• Track lab assets including hardware, software licenses, cables, wireless devices, and accessories
• Maintain inventory records, asset tags, and lifecycle status
• Coordinate equipment procurement, storage, refresh, and disposal in accordance with corporate policies

• Work closely with corporate IT teams (infrastructure, security, networking, and application teams) to support lab initiatives
• Assist with testing, proof-of-concepts, and pre-production validation
• Provide hands‑on support for internal stakeholders using the lab environment

~2-3+ years in deskside/deployment or lab support roles.

Associate's or equivalent experience;
Bachelor's a plus.

CompTIA A+, Network+;
Microsoft MCP/MD‑102 (or equivalent) preferred; ITIL Foundation nice to have.