Community Support Specialist

Job Title: Community Support Specialist

Location: Hannibal, MO

Employment Type: Full Time

Shift: Monday - Friday - Flexible Schedule

Are you a passionate and dedicated mental health professional looking to make a positive impact in the lives of individuals in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Community Support Specialist!

As a Community Support Specialist, you’ll help individuals adapt to and thrive in their communities by creating personalized care plans that support long-term wellbeing and independence. You’ll use evidence-based strategies and collaborate with other professionals to provide comprehensive mental health services. Our ideal candidate is client-centered, collaborative, and driven by a commitment to empowering others through access to meaningful support and resources.

Hannibal offers a rich blend of history, nature, and community. Nestled along the Mississippi River, this charming city features walkable downtown shops, scenic parks, and a strong sense of hometown pride—making it an ideal setting to grow both professionally and personally.

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment
  * eligibility requirements
• Employee benefits package - health, dental, vision, retirement, life, & more
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

• Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation
• Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans
• Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT
• Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics
• Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations
• Maintain accurate and timely documentation of services and client progress
• Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals
• Participate in ongoing staff development and training opportunities
• Contribute to quality improvement initiatives through data collection and reporting
• Build and maintain collaborative relationships with families, schools, and community supports
• Perform additional duties as assigned

ACT/ACT TAY/IMPART Teams Only:
Apply knowledge of ACT model principles, including team-based service delivery, client-centered planning, and community-focused interventions.

• Bachelor’s degree in Psychology, Social Work, or related human services field; or
• Bachelor’s degree in an unrelated field and two years of qualifying experience; or
• Any four-year combination of higher education and related experience; or
• Associate’s degree in Behavioral Health Support; or
• Four years of qualifying experience

Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities, including services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment.

• Strong interpersonal and communication skills
• Ability to problem-solve and think critically
• Self-motivated and organized
• Comfortable working independently and as part of a team
• Ability to navigate and coordinate community-based resources
• Proficient in maintaining accurate and timely documentation

Brightli aims to improve client care, reduce the financial burden of community mental health centers by sharing resources, advocate for increased access to mental health and substance use services, and evolve the behavioral health industry to better meet client needs.

We prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with diverse backgrounds and experiences, believing that varied perspectives strengthen our mission. If you're passionate about empowering communities and creating an environment where everyone feels valued, join us in our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.