Community Service Officer

Overview

The City of Hanford is seeking to fill one (1) vacancy in the Police Department. This position is to perform and assist with a variety of less hazardous law enforcement and police support duties; to collect and process evidence at crime scenes; and to assist sworn patrol officers with traffic control and public education functions.

Receives general supervision from an assigned supervisor.

• Receive, record, and investigate citizens’ complaints and self-initiated, observed violations.
• Respond to and take reports of nonhazardous situations such as burglary, missing persons, petty theft, public accidents, City ordinance violations, and other miscellaneous criminal reports; collect and package evidence; assist with gathering, transportation and booking of property and conduct interviews at scene.
• Assist patrol officers with traffic control at traffic accidents, chemical spills, traffic light malfunctions, and related incidents.
• Appear in court as required.
• Sign off on correctable citations issued by officers; perform Livescan fingerprinting.
• Conduct follow up on all missing person cases; prepare reports and enter data into appropriate law enforcement databases.
• Perform field work in the enforcement of parking regulations and ordinances, issue citations for parking violations.
• Perform assigned rotating ancillary duties to include assisting Evidence Technicians, Traffic Enforcement Unit, Records Clerks and Communications Dispatchers.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Perform related duties as assigned.

• Knowledge of: Policies and procedures of the police department.
• Pertinent laws, regulations, and civil and criminal statutes of the City, State and appropriate federal agencies, including relevant provisions of the California Penal Code and California Vehicle Code.
• Correct English usage, spelling, punctuation and grammar.
• Procedures, methods and techniques of evidence collection and processing latent fingerprints.

• Ability To Perform less hazardous law enforcement duties in support of sworn police officers.
• Intermittently, review and evaluate documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.
• On a continuous basis, sit at desk or in vehicle or stand for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
• Prepare neat and accurate reports.
• Follow prescribed procedures quickly and accurately, using sound judgment in crisis situations.
• Learn and apply police procedures, policies, and applicable laws.
• Deal effectively with victims of crime.
• Use sound judgment in recognizing scope of authority.
• Operate and use modern office equipment including computers and applicable software.
• Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
• Utilize appropriate safety procedures and practices for assigned duties.
• Communicate effectively orally and in writing.
• Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
• Establish and maintain effective, cooperative and collaborative working relationships with others.

• Experience Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
• One year of responsible public safety related work experience, involving public contact.

Equivalent to completion of the twelfth grade.

Possession…