Front Desk Operations Supervisor

Hourly Rate: $28.50 Targeted Final date to receive applications: 02/22/2026

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Front Desk Ops Supervisor at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

• Competitive Pay

• Medical/Dental/Vision/401K opportunities

• Travel discounts

• Credit Union Membership

• Tuition Reimbursement

• Professional Counseling & Family Support

• Growth and Development Opportunities

• * Benefit Eligibility will vary by position

• Free On-Site Parking

• Department celebrations

• Associate Appreciation Week

• Monthly associate recognition and reward programs

• Proccess all guest check-ins, verifies guest identity, and form of payment, assigns room s , and activates /issu es room key s .

• Accommodates guest requests, contacting appropriate staff if necessary.

• Follows up to ensure requests have been met.

• Compiles and reviews daily reports/logs/contingency lists.

• Answers, records, and processes all guest calls, requests, questions, or concerns.

• Secures valid forms of payment (e.g., credit card, cash) before issuing room key s .

• Welcome and greet guests and anticipate and address their needs.

• Interact with colleagues and guests professionally and promptly.

• Contribute to team goals.

• Always follow company policies and safety procedures.

• Available to work various shifts, holidays, and both weekend days.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance .

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

• Valid Driver's License Required.

We are committed to providing associates with benefits including:

• Medical/Dental/Vision Insurance (HSA & FSA available)

• Paid Time Off

• Paid Sick Leave per Colorado law

• Paid Holidays/Paid Floating Personal Days

• 401(k) Retirement Savings Plan

• Employee Stock Purchase Plan

• Group Life/Disability Insurance

• Tuition Reimbursement

• Employee Assistance Program

• Travel Discounts, including a family and friends’ rate

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.