Computer Technician

DATE POSTED: 3/2/2026

LOCATION:

Hamtramck Public Schools

Technology Director and Technology Coordinator

• Minimum 3 years of experience in technology as technical support, technician, operator, or programmer.
• Experience in administering and supporting student information system and/or a comparable business information system.
• High School Diploma and industry work experience in networking and/or Microsoft product sets (e.g., iPads, Macintosh, Windows 10, Chromebooks, and Google Applications).
• Demonstrated knowledge of current technological and/or educational practices, including system-wide network(s), email system(s), storage, anti-virus policies and implementation, recovery system(s), backup operations, and applications for both administrative and pedagogical purposes.
• Ability and proven past work ethics in working long hours.
• A strong proven commitment to customer satisfaction, customer-service driven.
• Will require physical strength in lifting, bending, walking over uneven surfaces, and carrying heavy objects up to 75lbs, as well as repetitive carrying/physical work.
• Ability to climb stairs and ladders.
• The ability to travel within the district, from building to building, to provide on-site work as needed is required to ensure that the technology needs of students, staff, and families are met.

• Associate degree or higher in related fields and industry certifications in networking and/or Microsoft, Apple, and Google product sets (e.g., Windows, Chrome, MAC OS, and IOS) or knowledge of the latest developments.
• Experience with HTML, CSS, and content management systems.
• Demonstrated ability in implementation of new initiatives and support of existing projects.
• Demonstrated experience and success in assisting users in a help desk environment.
• Experience in troubleshooting, repair, and maintenance of computers and peripherals in both hardware and software.
• Experience and understanding of LAN, WAN, and networking concepts, specifically Active Directory, Windows, and Chromebook environments.
• Ability to work well with all educational constituencies: students, teachers, staff, administrators, and families.
• Demonstrated desire for continuous self-learning, constant improvement, research, and training.
• Excellent record keeping and time management/organizational skills.
• Experience and knowledge of web-based applications, such as service requests, accounting, payroll, educational software, and student and personnel databases.
• Demonstrated knowledge and experience of system integration: voice, video, and data.
• Live streaming, You Tube, and AV experience.

• Primary contact for technical support in assigned locations and provide on-site work as required.
• Primary contact for technical support for student information system inquiries.
• Respond to service requests by resolving problems, increasing customer satisfaction, and decreasing response time. Requires on-site work throughout the district.
• Troubleshoot district hardware and software, maintain logs, and provide follow-up. Troubleshoot, repair and, if needed, contact appropriate vendors to arrange for necessary repair, parts, and technical support and/or direction for district-wide technology requests.
• Perform general maintenance and upgrades of district technology equipment.
• Set up and break down technology equipment for meetings held throughout the district.
• Assist in the installation and inventory of district technology equipment.
• Assist in the installation, configuration, and inventory of District software and hardware.
• Assist in maintaining the district technology plan in compliance with the Michigan Department of Education guidelines.
• Assist in the maintenance of network and email accounts.
• Set up network, configure, and install the software on computers for centralized copiers.
• Maintain the Active Directory which includes creating and changing user/computer accounts, etc. as changes occur.
• Update, troubleshoot, and repair VoIP as needed.
• Troubleshoot problems with switches, ports, servers, UPS, etc.
• Maintain, monitor, and repair wireless communication.
• Troubleshoot and track fiber lines that are not transmitting and…