Consultant, Sales, Service, and Operations; Hampton University

Overview

CONSULTANT, SALES, SERVICE, AND OPERATIONS – Hampton, VA

Playfly Sports is looking for a Consultant, Sales, Service, and Operations to join our team in Hampton, Va.

• Perform outbound calls and service inbound calls for the Athletics Department for Men's & Women's sports
• Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
• Grow sales significantly each week by attracting additional business leads; especially business-to-business opportunities
• Maintain computerized records of all prospects and customers within Ticketing/CRM database
• Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership
• Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, partial plans and group ticket plans
• Execute 50 outbound sales activities daily
• Assist in hiring and onboarding process
• Assist leadership team with leading sales contests and trainings
• Lead by example in root activity and revenue
• Participate in FRMC leadership meetings
• Execute ticket order processing, printing fulfillment, distribution and reporting
• Create seating map
• Maintain online ticketing management
• Serve as point of contact for student-workers on game days
• Other job-related duties as assigned

• 1 year of proven sales experience in ticket sales preferred
• Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
• Bachelor’s Degree is preferred but not required
• Desire to start and grow a career in the sports ticket sales industry or collegiate athletics
• Previous customer service or retail sales experience; display a genuine desire to help people
• Excellent communication, presentation and listening skills
• Must be able to communicate equally well with executives, staff, and fans at all levels
• Ability to work well with others and comfortable taking initiative
• Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
• Professional approach that results in a level of trust and respect with internal stakeholders
• Detail oriented
• Proven relationship building and interpersonal skills
• Possess high degree of discretion, integrity, professionalism, and accountability

• Available to work athletic events including home games and special events in evenings and on weekends as needed

Playfly Sports is the full-service, leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. Playfly Sports drives outcome-based solutions into 90-million households via more than 7,800 live U.S. broadcasts of MLB, NBA, and NHL games; and influences sports fans of all ages through the management of college and high school multimedia rights, uniform branding, and high-profile sports sponsorship platforms.

Playfly Sports has the unique ability to partner, innovate, and advance the aspirations of athletes, brands, academic institutions, and sports fans across the U.S. Playfly Sports is Powered by Partnership. Visit Playfly Sports online at

At Playfly, we know that a diverse, equitable, and inclusive company is a more innovative and successful one, but more importantly, we believe it’s just the right thing to do. Through conversations, company initiatives, community events and partnerships, policy changes, data analysis, workshops, and support groups, we are dedicated to creating a workplace where everyone can thrive. We are here for the long haul and to do the meaningful work that creates true institutional change within our workplace, with our partners, and in the communities we serve.

Playfly Sports affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Playfly Sports is committed to equal employment opportunities…