Operations Crewmember Lead

U.S. Facilities, Inc., a consolidated facility management/infrastructure service organization, is seeking a Bridge-Tunnel Lead Operation Crew member to work at our site in Virginia. This role involves coordinating personnel and operations for a 24-7-365 client operation.

• Monitor the work of Operator Bridge Tunnel (OBT) contractors assigned to the client facility to ensure quality control and contract compliance for performance of job duties.
• Work with the VDOT Operations managers and supervisors to determine staffing needs, support hiring goals, and coordinate contractor shift assignments.
• Participate in the candidate selection process, including applicant tracking, sourcing, recruiting, interviewing, orientations, and onboarding.
• Coordinate and serve as the point-of-contact for newly classroom trained personnel to ensure completion of field training.
• Develop employee schedules and serve as a first-line supervisor for personnel issues including unplanned callouts or non-appearance.
• Allocate time on nights, early mornings, and weekends as needed to support a 24-7-365 client operation.
• Communicate and coordinate with VDOT HRHT Control Rooms regularly.
• Act as a U.S. Facilities representative during high-impact events at the request of the client.
• Provide regular presence at the Control Room, inspection booths, and crash houses to develop rapport with personnel and ensure quality of work performance.
• Monitor performance evaluation reports and timesheets to gauge employee performance.
• Respond to emergency situations relating to contract personnel and be alert to safety, access, and security protocols of the facility.
• Ensure personnel are regularly briefed on company and client priorities, initiatives, policies, safety, and goals.
• Serve as the preliminary point of contact for all employees regarding personnel policies and procedures.
• Investigate accidents and complaints, including preparing reports for administrative review.
• Process leave requests, assist with timesheet data input, review, approval, and submission to employee’s respective corporate offices.
• Create and maintain updated personnel files with contact information or other changes.
• Publish regular activity reports and progress documentation to benefit usage of the company and client.
• Participate in regular team and client meetings and briefings.
• Represent the company’s position and interests to external stakeholders.
• Other duties as assigned by a supervisor and/or USF Senior Project Manager.

Education:

• High School diploma or GED.
• Knowledge of Traffic Control operations and extensive customer service.

Experience/

Skills:

• 2-3 years of experience directing and controlling traffic, as well as conducting and documenting vehicle inspections.
• Full range of physical mobility, visual perception, and general good health.
• Capable of multi-tasking and working in a fast-paced environment.
• In-depth knowledge of Hampton Roads interstate and local roadways.
• Computer literate;
  Windows-based application experience.
• Experience in radio and phone communications.
• General knowledge of vehicle mechanics and repair.
• Scheduling flexibility.
• Field experience.

• A fingerprint-based Criminal History Records Check (CHRC) will be conducted prior to employment.
• Drug screening will be conducted prior to employment.
• 18 years of age or older.
• Virginia Driver’s License in good standing.

• 90-day probation period.
• Required VDOT/Industry training.
• Dangerous work environment associated with on-foot roadway movement.
• Significant all-season/all-hour operating conditions.
• Potential for significant periods of sitting or standing.
• May be subject to short or no-notice work assignments.
• Safety and organizational clothing and equipment provided.
• Monitored performance with routine evaluation.
• Frequent interaction with the public/media.

• $20.00 - $29.00/hour
• Vacation
• Sick Time
• Paid Holidays
• 401-K

Note: This position is designed as essential, and all duties assigned may be required during emergency situations such as inclement weather, disaster response, and emergency operations. VDOT/Project Management will determine when essential positions are required.

Additional: Valid driver’s license is required. DMV records check is required. Pre-employment drug screen is required. Fingerprint-based Criminal History Records Check is required.