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Job Description & How to Apply Below
Why WWT? At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today! What is the Government Services Team and why join? Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.
What will you be doing? WWT is seeking a Data Center Administrator position that will incorporate some management of policy and process as well as some engineering within the Defense Threat Reduction Agency. This role will be responsible for the monitoring maintenance of all data center operations. This individual will collaborate with TPOCs to define the processes and standards that govern data center activities, monitor activities to confirm compliance, and track and report data center resource consumption (power, cooling, and rack space) to the Government.
The Customer utilizes an Agile Framework to plan and successfully complete all initiatives. Work location includes Fort Belvoir, VA (Primary) and Reston, VA (Temporary Secondary Location) RESPONSIBILITIES:
* Collaborate with TPOCs to define the processes and standards that govern data center activities.
* Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLOs.
* Follow Data Center procedures and processes and establish new and/or modify existing procedures and processes to improve efficiency.
* Track, document, and report data center resource consumption (power, cooling, and rack space).
* Build and maintain Data Center diagrams, including topology, racks, cable plant.
* Work with engineering and operations staff to calculate rack space, power, HVAC changes, as systems are moved to or from Data Centers.
* Coordinate and control access to data centers and racks along with logistic support.
* Communicate maintenance windows to affected stakeholders.
* Troubleshoot and diagnose hardware issues.
* Manage and maintain presentation of network and power cabling through neat organization and tagging ensuring quick identification of supporting endpoints.
* Perform maintenance on hardware to include replacing cables, memory and other equipment. Provide accurate and detailed logs within the ticketing and messaging systems for callouts and system alerts, as well as for communication and escalation steps taken to ensure prompt resolution of supported equipment, processes and teams.
* Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center…
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