Service Coordinator ACT Team

Service Coordinator - Assertive Community Treatment

Annual Salary: $51,253

Qualified Mental Health Professional - QMHP or QMHP-T

Schedule:

Monday - Friday, 8 am - 4:30 pm with weekend hours every 2 months

Exciting opportunities await you as a full‑time Service Coordinator with our Assertive Community Treatment team at Hampton‑Newport News Community Services Board! This onsite position allows you to make a significant impact in a flexible and collaborative work environment dedicated to client‑centric care. Embrace the chance to lead initiatives foster a healthy work‑life balance and contribute meaningfully to your community.

You will be provided with great benefits such as medical, dental, vision, a flexible spending account, a competitive salary, paid time off, employee discounts, and the Virginia Retirement System. Join us in making a difference; we can't wait to welcome you to our team!

Since 1971, the Hampton‑Newport News Community Services Board has provided a comprehensive continuum of high‑quality, essential, and community‑based services to citizens of the Peninsula who are living with mental illness, developmental disabilities, and substance use disorders.

Assertive Community Treatment, or ACT, is a team of medical, behavioral health, and rehabilitative professionals who use a team approach to meet the needs of an individual living with severe and persistent mental illness. Admission criteria include severe and persistent mental illness, predominantly schizophrenia, and high service needs to maintain stability.

ACT consists of the following services: service coordination, psychiatric assessment and treatment, medication management, substance use services, counseling/therapy, vocational services, mental health support services, peer support, and representative payee services. ACT services are flexible, and teams offer personalized levels of care for all individuals, adjusting service levels to reflect needs as they change over time.

The goal of ACT is to lessen or eliminate debilitating symptoms of mental illness each client experiences and to minimize or prevent recurrent episodes of illness, assist clients to meet basic needs and enhance their quality of life, improve functioning in adult social and employment roles and activities, increase stability in the community, decrease hospitalizations, and lessen the family's burden of providing care.

As a Service Coordinator in our Assertive Community Treatment (ACT) team, you will play a vital role in supporting individuals with severe and persistent mental illnesses, primarily schizophrenia. Your expertise will help provide crisis support and intensive outpatient services that empower clients to maintain stability in their communities, particularly after discharge from psychiatric facilities. You will engage in comprehensive service coordination, performing assessments, treatment planning, and advocating for clients as they navigate their recovery journey.

• Bachelor's degree in Human Services, such as Social Work, Psychology, or Counseling.
• One (1) year of experience in case management or service coordination services demonstrating a solid foundation in addressing the needs of individuals with severe and persistent mental illness.
• Must be registered with the Board of Counseling to practice as a QMHP or register with the Board of Counseling to practice as a QMHP trainee within the first 30 days of employment.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test, and employment reference checks.