Ticket Seller - WAE

This post will close once the maximum number of applicants has been received

Looking to work in a fast-paced, high-energy environment where every shift brings a new event? Join the team at the Hampton Coliseum and be part of delivering unforgettable experiences to our community! As a Ticket Seller, you’ll be the first point of contact for patrons attending concerts, sporting events, family shows, and more.

• Sell computerized, hard, and roll tickets accurately and efficiently
• Process “Will Call” tickets using a computerized ticketing system
• Handle cash drawers and reconcile ticket sales (cash, checks, credit cards, coupons)
• Provide event and venue information in person and over the phone
• Resolve ticket issues and deliver exceptional customer service
• Assist the Box Office Manager with additional duties as needed
• Perform other related tasks to support event operations

• High school diploma or GED required
• Cash handling experience preferred
• Strong math skills (must be able to make change quickly without a calculator)
• Excellent customer service and communication skills
• Ability to work with diverse populations and foster positive public relations
• Comfortable using computers and standard office equipment
• Ability to account for large sums of money and follow cash handling procedures
• Must be eligible to be bonded
• Must successfully pass a background check before any offer of employment or promotion.

• Schedule varies based on the Coliseum event calendar
• Evening, weekend, and holiday shifts required
• May work in temporary box office locations on Coliseum property
• Non-exempt position
• The incumbent may be considered “essential personnel” during city emergencies, or at the direction of the City Manager or designee, which may include long hours and unusual schedules.

If you thrive in a customer-focused role and enjoy being part of exciting live events, this is your opportunity to join a dynamic team that keeps Hampton entertained year-round!

“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future!

We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.”