Administrative Veterans Service Representative

Title: Administrative Veterans Service Representative

State Role

Title:

Prog Admin Manager II

Hiring Range: $44,652 - $48,700

Pay Band: 3

Agency: Dept of Veterans Services

Location: Hampton VA Benefits Office

Agency Website: (Use the "Apply for this Job" box below)..gov

Recruitment Type: General Public - G

Serve Virginia’s veterans, their dependents and familyೇಜ members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. Provide administrative support for the Benefits service line, headquarters operations, and assigned office(s). Educate veterans and dependents on the services and benefits offered by Virginia and the federal government. Assist clients in accessing all lawful and ethical claims and benefits to which they are entitled.

Assist Veterans Service Representatives in the preparation and tracking of claims and supporting documentation.

Working knowledge of office administration practices and procedures and some knowledge of laws and regulations pertaining to veteransাস্থ্য benefits is preferred. Proficiency with word processing equipment and office automated office systems. Ability to read, interpret, and apply laws, regulations, and procedures. Ability to communicate effectively with staff, agency officials,}}, and the public. Experience in interviewing individuals and compiling and presenting information obtained.

Customer service skills. Occasional community outreach to include some weekends or holidays is required, as directed.

• A new probationary period will be required for all new Benefits employees who have not completed and currently maintain USDVA Accreditation, regardless of whether the employee has previously completed a state probationary period.
• REAL  required for employment as part of the federal prerequisites for USDVA Accreditation.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Name: DVS HR Team

Phone:
No Calls

Email: recruitmentginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to obtain their AHP Letter.

Requesting an AHP Letter can Paginated at AHP Letter or by calling DARS at .

Note:

Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022 – February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.