Fleet Specialist - Street Patroller

Street Patroller🚨
Are you ready to make a positive impact in the micro-mobility industry? 🚴‍♂️ Join our dynamic team as a Street Patroller and be a vital part of enhancing urban transportation experiences!

Position:
Street Patroller
📄Contract Type:
Temporary
💰Hourly Rate: £12.60 + travel expenses
🚀 Contract Length: 6 weeks
📅Working Pattern:
Full Time Mon-Fri 9am-5pm

About the Role:

As a Street Patroller, you will be the heartbeat of our operations, covering Southampton, Portsmouth and Hampshire (Totton and Gosport). This is a fantastic opportunity to gain hands-on experience in the field while collaborating with various teams to drive improvements and promote our services.

Key Responsibilities:

* Validate parking areas throughout the city to ensure optimal space utilisation.

* Visit potential new parking locations in order to expand our coverage

* Patrol on a bike to repark our bikes/scooters and maintain a neat, tidy environment.

* Conduct in-field quality checks, identifying and flagging any damaged bikes.

* Provide valuable feedback to the city success team regarding current and potential parking locations.

* Report any instances of user misconduct, such as riding on pavements.

* Engage in marketing events and promote our services, assisting riders with inquiries about creating accounts and safely riding.

Who You Are:

* You possess professional working proficiency in English (spoken and written).

* Customer service is your forte, and you have an approachable nature.

* You can navigate communication with multiple stakeholders simultaneously.

* Problem-solving is second nature to you, and you always seek to enhance processes.

* You understand the bigger picture and strive to recommend improvements.

Why Join Us?

* Empowerment:
We believe in empowering our employees to learn and grow across various departments, helping you become a well-rounded team member.

* Team

Collaboration:

You'll work closely with diverse teams, gaining insight into how operations scale across different functions.

* Impactful Work:
Your efforts will directly contribute to improving the urban mobility experience for our riders.

If you're enthusiastic about customer service and eager to make a difference in the city, we want to hear from you! Embrace this opportunity to contribute to sustainable urban transportation while developing your skills in a vibrant environment