Repairs Planner Scheduler

Do you want to join Hyde as a Scheduler?
Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.
As a Scheduler at Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time. You will be required to travel to our head office in London Bridge once a month.
Responsibilities
 
* Organise and manage the schedules of our trade operatives to make sure appointments are kept.
 
* Communicate with customers and operatives to arrange or adjust appointments as needed.
 
* Prioritise urgent or overdue jobs to ensure they are completed on time.
 
* Make sure operatives have the right materials and routes for their jobs.
 
* Fill gaps in schedules with planned work to keep productivity high.
 
* Keep track of job progress, completions, and updates from subcontractors.
Skills and Experience Required
 
* Strong organisational and administrative skills
 
* Proficient in Microsoft Office (Word, Excel, Outlook)
 
* Excellent communication and customer service skills
 
* Ability to work independently and collaboratively with teams
 
* Scheduling, coordination or PA experience desirable – social housing background helpful but not essential
Benefits
 
* A fantastic pension
 
* Life assurance
 
* Great holidays
 
* An award-winning flexible benefits package
 
* Volunteering days
Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified