Supervisor, Screening & Registration

Join to apply for the Supervisor, Screening & Registration role at ADMA Biologics, Inc.

Job Title: Supervisor, Screening & Registration

Position Summary:

The Screening and Registration Supervisor will supervise the day-to-day activities of both the registration and screening areas. The Supervisor will oversee the execution of the training plan and SOPs for all employees who work in these areas, ensuring an environment of teamwork and mutual respect. This position will manage donor flow to ensure donor satisfaction and center production is maximized, while maintaining a safe, healthy, and friendly environment for both donor and staff.

Key responsibilities include continuous observation of staff to ensure compliance with SOPs and regulatory requirements, immediate addressing of deviations, and preparation for audits. The role also provides a high level of customer service and serves as a bridge between daily operations and administration.

• Monitors donor flow to ensure donors are moving through the center at the expected pace, adjusting as necessary, and seeking ways to improve workflow and identify efficiencies.
• Works directly with QAS/designee in areas such as monitoring of errors, developing and implementing corrective actions, and ensuring the Center meets regulatory, cGMP, and customer requirements.
• Ensures medical supplies and other company resources are used as intended by monitoring inventory against usage.
• Ensures trained and adequate staff are available daily.
• Directly oversees donor satisfaction on a day-to-day basis and works to limit all unnecessary annoyances or delays.
• Provides input into annual evaluations.
• Sets an example of good work ethic and instills a good work ethic in staff.
• Other duties as assigned by management.

• Monitors staff performance against existing standards and provides immediate correction to staff as needed.
• Manages absences, attendance issues, and work task schedules proactively.
• Provides routine feedback to supervisor through one-on-one communication, telephone updates, action reports and other management reports, promptly informing supervisor of critical issues.

Competencies

• Education Requirements:
  • High School diploma
• Experience Requirements:
  • Previous experience in a supervisor role in a medical-related field preferred.
  • Ability to drive for extended periods (four hours at a time).
  • Ability to drive or fly to company/industry meetings, training, and in support of other ADMA Centers as determined by supervisor.
  • Occupational exposure to blood-borne pathogens.
  • Available to work extended shifts and weekends.
  • Ability to lift, pull, or tug up to 40 lbs.
  • Work requires extended periods of standing and bending.
  • Ability and skill level to supervise and train others required.

Preferred to have prior experience in a supervisory capacity within a clinical or blood donation environment.

Ensures staff reporting to them are trained and competent in accordance with the SOPs, regulatory requirements, center training plan, and available to support safe and efficient donation activity.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other