District Manager in Training - Environmental Services

Overview

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level.

Our Company Purpose is Fostering Fulfillment In Communities. Our Values—Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit)—influence our decisions and actions in and out of the workplace.

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren’t afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

Our District Manager-In-Training (MIT) program lets you learn and grow within an established company with over 45 years of experience. The program combines hands-on and computer-based training over approximately sixteen (16) weeks. It covers:

• District Manager – Manage multiple accounts in an assigned territory according to policies, procedures, and federal/state requirements; perform duties of light/heavy housekeeper, laundry worker, and personal clothing worker as needed.
• Training & Development – Provide leadership and guidance to ensure Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations; conduct weekly building tours to assess work quality using QCIs for documentation.
• Reporting – Maintain accurate income and expenditures, supplies, personnel, and equipment records; review payroll issues, Employee Warning Notices, and assist in open enrollment by providing information and processing applications and waivers.
• Communication – Act as liaison between the Account Manager, Administrators, and HCSG staff; relay directives effectively to managers and operational leadership.
• Safety – Use protective gear, follow safety precautions, address equipment/cleaning product needs or malfunctions, and ensure standards, safety, and quality guidelines are met; follow infection control and universal precautions.
• Punctuality – Maintain consistent attendance and punctual arrival.
• Customer Experience – Represent HCSG by being courteous and cooperative with supervisors, colleagues, and client staff.
• Resident Experience – Ensure positive, pleasant interactions with residents, staff, and facility guests.
• Travel – Up to 75% travel required for account/facility visits and regional activities.

• Positive attitude with ability to follow instructions and perform routine tasks.
• Bachelor’s degree in management or related field preferred; high school diploma or equivalent required.
• Two years of Environmental Services experience in a healthcare environment and personnel supervision desired.
• Ability to complete regulatory compliance courses (sanitation and safety) and implement necessary changes.
• Ability to lead and support a diverse team with strong interpersonal, analytical, and communication skills.
• Successful P&L and budget management skills.
• Excellent organizational and time management skills with a record of growing accounts.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
• Basic computer skills, including web-based reporting.
• Compliance with COVID-19 vaccination policies as required by state, local, and/or customers.
• Physical ability to lift/carry up to 50 pounds, push/pull 50 pounds, and sustain standing, sitting, bending, and walking for extended periods.
• Must be able to perform routine, repetitive tasks continuously and work around cleaning products.
• Willingness to relocate and live in the assigned market.

• Benefits including telemedicine, prescription discount programs, and medical, dental, vision, and other supplemental health plans (availability varies by state).
• Training and a…