Fraud Analyst

Description

Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.

Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!

Minimize financial losses to the bank and its customers by identifying potential fraud through review of reports, internal referrals, and multiple software systems. Perform investigations on suspect transactions, identify fraud threats and communicate as necessary to all parties inside and outside the financial institution. Work with all business units to resolve matters and prepare suspicious activity reports for filing.

• Conduct investigations on cases and fraud disputes
• Review various kiting and chargebacks reports
• Setup fraud files, use multiple research techniques to resolve various fraud related issues.
• Maintain fraud loss tracking and ensure procedures are followed to reduce risk.
• Maintain fraud software to ensure adequate controls are appropriate for banks risk profile.
• Adhere to compliance regulations related to bank fraud and loss prevention, including but not limited to Reg. CC, Reg GG, BSA and other applicable banking laws.
• Educate employees to identify and respond to potential fraud related activity.
• Serve as point of contact for law enforcement on fraud cases.
• Perform enhance due diligence on high risk entities including but not limited to IOLTA, cash intensive businesses, RDC, ACH and NGO’s quarterly.
• Maintain policies, procedures and risk assessments related to identity theft, fraudulent activity and red flags for all products and services offered by FGB.
• Respond to emails, phone calls and voicemail from branches and account officers.
• Research records for criminal and grand jury subpoenas as well as NSLs.
• Files Suspicious Activity Reports (SAR) and performs 90-day reviews.
• Stay abreast of all changes (regulations/laws), developments and improvements for all systems, products, and upgrades
• Other duties and responsibilities may be assigned by supervisor.

• High School Diploma or GED required.
• Bachelors or Associate degree desired or equivalent work experience
• Two plus years of office or bookkeeping experience
• 3 years of banking experience preferred
• Must have working knowledge of Microsoft Word & Excel
• Must be self-motivated and be able to apply logic and reason.
• Ability to multi-task
• Challenge driven, results oriented and capable of handling emergency or crisis situations
• Strong written and verbal communication skills
• Effective time management and organizational skills
• Experience with problem solving and logical analysis of complex issues assistance
• Solid understanding of current bank fraud investigative techniques

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the…