Dual Rate F and B Supervisor or F and B Bar Porter Horseshoe Hammond

Rate of Pay:

- $15 /HR Bar Porter. $22 per hour when working as a supervisor.

TEAM MEMBER PERKS & BENEFITS:

• Great benefits including medical, dental, and vision!
• Enjoy discounts on shopping, travel, and more through our rewards program
• On-site employee dining options
• Paid orientation and on-job training provided
• Paid time off, 401K match, and life insurance
• And More!

• Supervise all employees engaged in bartending and serving for a specific outlet.

• Review manifest and staffing levels to determine appropriate work assignments for the staff.

• Check with Cooks to determine menu changes, substitutions or deletions for the day, and notify staff.

• Investigate and resolve guest complaints or concerns in accordance with standard procedures.

• Monitor silverware and plate status and order items as needed with budget constrictions taken into account.

• Develop schedules to reflect staffing levels needed to give optimal guest service.

• Check out restaurant cashiers, cocktail servers or other employees with cash drawers to ensure cash balances.

• Train new employees and update all employees on new procedures or policies.

• Conduct a physical inventory of bar ware and requisition replacement items as needed.

• Coach and counsel all employees when needed to reinforce department and company policy and procedures.

• Maintain a well-informed shift by conducting daily shift meetings.

• Department walkthroughs are done on a daily basis to assure cleanliness and all equipment is operational.

• Must be able to work various shifts and hours to include holidays and weekends.

• Maintain the highest standards of professionalism when interacting with guests and co-workers.

• Have a basic menu, liquor and wine knowledge. Be able to suggest and present wine tableside.

• Responsible for greeting, seating, and reservations per standards set by department.

• Assist all staff members to ensure complete guest satisfaction.

• Assist in all guest service area and public relations, dissatisfied guests and special requests.

• Follow all safety procedures; maintain work area for a clean and safe environment.

• Supervise all employees engaged in bartending and serving for a specific outlet.

• Review manifest and staffing levels to determine appropriate work assignments for the staff.

• Other duties as assigned.

• Maintain clean working bars in accordance with coast guard, Indiana Liquor Commission and Health Department standards. Remove the trash and clean bars, mop and sweep the storeroom and walk-in coolers.
  
  Remove all empty CO2 tanks, beer kegs and soda boxes to proper locations, deep cleaning of bars on both boats and land.

• Stock bars, respond to bartender requests for stock and check bar to monitor stock levels.

• Retrieve bar supplies from the storage area; stock and rotate the bar as required.

• Wash the glasses and ensure the ice bin is filled.

• Assist the bartenders.

• Smile and make eye contact when in contact with guest.

• Provide friendly, quick, professional service to guests and co-workers.

• Change CO2 tanks, beer kegs and soda boxes.

• Assist with the delivery of the stock.

• Clean and maintain break rooms (boat porters).

• Assist cocktail servers on glass removal.

• Notify supervisors/managers of equipment problems.

• Follow safety rules.

• Must be able to work various shifts and hours to include holidays and weekends.

• Other duties as assigned.