Creative Marketing Ops PM - Production Operations Manager

Creative Marketing Ops PM / Production Operations Manager
Contract Length: 6 Months
Day-rate range: 350pd - 443pd (Inside IR35 rate to umbrella)
West London Hybrid 4 days/pw on site in West London 1 day pw wfh.
Available ASAP at short notice (within 2-4 weeks notice)

Looking for a Creative Marketing Operations Project Manager/ Production Operations Manager with proven experience in a similar multi-territory production environment.

The Project Manager will support the Director, Senior Manager, and Creative Operations team by leading the planning and delivery of regional marketing and creative projects across this well known Video subscription Service. This role is responsible for managing projects end to end, coordinating stakeholders, and ensuring work is delivered on time, on budget, and to brand standards.

This is a hands-on management role requiring a confident, organised Creative Marketing project manager with experience working in fast-paced creative or marketing environments. The successful candidate will bring structure to complex creative workflows, manage multiple projects simultaneously, and act as a key point of contact between Creative, Operations, Marketing, and external partners. Requires production delivery in a multi-territory marketing production environment and experience in post-production and traffic / asset management etc

Strong communication skills, attention to detail, and the ability to prioritise across competing deadlines are essential. The Project Manager must remain calm under pressure, proactively manage risk, and support creative teams by enabling efficient and well-planned delivery. Ideally worked in a Video subscription, media and entertainment or similar B2C sector.

Areas of Responsibility

Core Responsibilities

Project Management & Delivery
Own the end-to-end delivery of projects from briefing through to final delivery, with full responsibility for timelines, budgets, and quality outcomes.
Lead the development and maintenance of comprehensive project plans, schedules, and delivery milestones, exercising judgement to balance creative ambition with operational constraints.
Manage and prioritise multiple concurrent projects, setting direction and accountability for actions and deliverables across teams.
Act as the escalation point for delivery risks, delays, or issues, driving resolution and escalating strategically where required.
Stakeholder Coordination & Communication
Lead day-to-day engagement with Brief Owners, Creative teams, Operations, and Approvers (Brand, Legal, Compliance), managing expectations and influencing outcomes.
Own stakeholder relationships across UK, Regional, EMEA, and US Global Marketing teams, operating confidently within a matrixed, international environment.
Lead and manage the creative approval process, including coordination with US teams, ensuring clarity, timeliness, and alignment.
Challenge scope, timing, or delivery assumptions where necessary to protect quality, budgets, and timelines.

Budget & Resource Management
Manage project budgets, tracking spend and supporting accurate forecasting.
Work closely with Operations, Creative and Design leads to plan resourcing efficiently.
Flag budget risks early and support corrective action where required.
Own and manage project budgets, including forecasting, spend tracking, variance management, and identification of financial risk.
Lead resourcing conversations with Operations, Creative, and Design leads to ensure efficient and effective allocation of internal and external resources.
Proactively identify budget pressures and implement corrective actions to maintain financial control.

Planning & Reporting
Present project plans, timelines, and production schedules to stakeholders and senior partners.
Provide regular, structured reporting on delivery status, priorities, risks, and budget performance.
Lead project status meetings, drive decision-making, and adapt plans in response to changing priorities.
Maintain clear project documentation and records.

Workflow, Process & Operations
Uphold and embed best-practice workflows across Creative, Operations, and Marketing teams.
Take ownership of identifying opportunities to improve delivery processes, operational efficiency, and ways of working.
Ensure workflows are clearly communicated, consistently applied, and adhered to across all assigned projects.
Provide operational oversight of tools, technology, and system integrations supporting creative delivery.

Brand & Quality Assurance
Be accountable for ensuring all creative output meets brand standards, governance requirements, and quality expectations.
Ensure creative teams are fully briefed and supported with accurate information, assets, and approvals.
Oversee quality control across assets, approvals, and final delivery, intervening where standards are at risk.

Any other duties as required.
Areas of Accountability

Senior Manager Production & Creative Operations
Marketing Production and Operations Director,

Experience and Professional Qualifications…