Retail Sales Associate - Part Time

We are seeking entry-level, part-time Pawnbroker / Retail Sales Associate to join our pawn store locations nationwide. The role focuses on customer service, sales, and processing transactions for jewelry, tools, electronics, firearms (in FFL locations), and more. The associate greets, engages, and resolves customer inquiries to provide a positive customer experience. The position offers an hourly wage plus commission based on productivity.

Pay range: $11.00 to $14.00 per hour
. Our retail associates can earn commission on transactions;
Pawnbrokers have the potential to earn 2-8% commission based on the gross profit of their personal performance, with the possibility of an average additional amount per hour on top of base pay. Commission details are provided during the interview process.

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks!
• Auto-enrollment in the First Cash 401(k) program after six months of employment.

• Greet and interact with customers to develop rapport and provide appropriate financial solutions.
• Perform non-management open/close procedures.
• Keep the sales floor clean, stocked, and maintain merchandise displays.
• Process sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answer incoming calls per company standards.
• Explain the legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers, displaying respect and effective communication tools.
• Partner with all employees to create a positive and memorable customer experience.
• Successfully complete the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, and lifting) in accordance with federal, state, local law.
• Ability to work with firearms and to become firearms certified.
• Employees may assist customers on exterior areas or retrieve products stored in exterior storage buildings or other areas within property boundaries.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations; cash handling experience is preferred.
• Should be able to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are encouraged to apply!

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note:

The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by Net Spend; signup to this program by the employee is required; restrictions and fees apply. First Cash 401(k) program is available to all employees 21 years of age (or older). Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position.

First Cash Holdings, Inc. is an Equal Opportunity Employer
. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or…