Team Supervisor; Overnights
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Team Supervisor (Overnights)
Join Wawa, Inc. as a Team Supervisor (Overnights) and become part of a caring, high‑energy team dedicated to delivering memorable customer experiences.
What you’ll do:
- Handle customer inquiries, gather feedback, and support positive customer interactions.
- Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
- Provide direction, feedback, and recognition to Associates, driving productivity and performance.
- Enforce safety, security, and store policies, including crisis‑management protocols.
- Manage inventory, stock levels, vendor check‑ins, and cash handling procedures.
Benefits:
- Medical, dental, vision, and mental health benefits; ESOP (Employee Stock Ownership Plan); 401(k) with matching; education assistance program; store discounts; paid time off; paid parental leave; and additional wellness programs.
- Eligibility for benefits is defined under the terms of the plan(s).
Qualifications:
- High School Diploma or GED equivalent.
- Must be 18+ years old with reliable transportation.
- Flexible availability to work various shifts, including weekends and holidays.
- Supervisory experience in retail, food service, or fuel industries is a plus.
- Ability to communicate effectively, solve problems, and build relationships.
Associates in this position have the opportunity to opt into a 4‑day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $19.00 – $25.65 and is commensurate with position, experience, and location. Associates will receive a $2.00 shift differential for hours worked between 12 am–6 am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at
Wawa, Inc. is an equal‑opportunity employer. We maintain a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state, and local laws, we recruit, hire, promote, and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status, or any other characteristic protected by applicable law.
Unlawful discrimination will not be a factor in any employment decision.
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