Configuration Analyst

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Configuration Analyst I

Location: Hamilton OH

Duration: 12 months (Contract to Hire)

Description / Summary

The Configuration Technician is responsible, by definition, for the configuration of all devices placed at CNS client sites. This includes firewall/routers, layer 2 and layer 3 enabled switches, Access Points (AP), cellular routers, Uninterruptible Power Supplies, and other devices deployed by CNS. The Technician will use both command line interface (CLI) and graphical user interface (GUI) to build and modify device settings.

The Technical will also assist the Network Engineers in building R&D and client specific laboratories.

• Use laptop connectivity to configure routers, firewalls, AP and switches.
• Use Putty or Hyper Terminal type client software to enter command line statements via serial interface to the routers, firewalls, etc.
• Troubleshoot issues with network equipment to initiate Return Merchandise Authorizations (RMA) with device manufacturers.
• Submit Manufacturer Support Tickets and work with their Support Technicians to resolve equipment problems.
• Prioritize and manage Project Team requests for equipment configuration.
• Assist Network Engineers in developing and testing the production device configurations.
• Build Client configuration procedure documents to augment Engineering provided documentation.
• Coordinate with the NOC/Help Desk to solve configuration problems and troubleshoot client installation problems.
• Configure Windows 7+ OS on laptop and desktop computers.

• General understanding of ISO network layers and level 3 device configurations
• General understanding of WiFi protocols and devices.
• Familiarity with Microsoft Office (Excel and Word) software.

Certifications (Desired, but not required):

• CCENT or better
• Network Device (firewall, router, AP and switch) Manufacturer certifications
  • Cisco
  • Fortinet
  • Meraki
  • SonicWALL
  • Watch Guard
  • Others
• Network+

All your information will be kept confidential according to EEO guidelines.