Network Technician

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Location:
Hamilton OH

Duration: 3-6 Months

Responsibilities:

• Looking for someone with Service Desk/ Customer Service experience.
• Big plus if they have a technical mind or background and understand how different Network Technologies work.
• No hands on cabling or installs required
• Will need to troubleshoot problems – must be technically savvy
• 70% troubleshooting through phone.
• Provides daily operations support and maintenance for network systems
• Proactively monitors networks to provide stable, dependable network services across multiple platforms.
• Configures and troubleshoots computer networks.
• Maintains LAN/WAN/wireless/VoIP operations by working with network facility and hardware/software vendors to ensure timely problem resolution.
• Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other tele-communications access to customers, and the movement of information from one location to the other.
• Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
• Typically has 0 - 3 years of IT work experience in infrastructure/network environments
• Resolves customer issues reported via phone, portal, email and network monitoring tools

For more information, Please contact

Artech information Systems LLC

360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960