Police Civilian ; Front Desk Focused

The City of Hamilton is an EEO & AAE. Minorities and Women are encouraged to apply.

This is responsible civilian police work performing a variety of specialized administrative, technical, scientific and/or administrative support functions for the City's Police Division as assigned. Work may include clerical, reporting and filing, prisoner handling and monitoring, information technology issues, customer service, social media related issues, paperwork processing, property and evidence handling, and accreditation process handling. The work is performed under the general direction and supervision of designated personnel.

Considerable leeway is granted for the exercise of independent judgment. The nature of the work requires an employee in this class to work directly and closely with sworn Police Officers, police and civilian supervisory personnel, and the general public on a regular and recurring basis.

This specific position will focus on front desk-related needs.

• Logs and stores all property held for various purposes in the police Property Room;
• Assists in the maintenance of departmental equipment and property;
• Handling and storing contaminated property and evidence;
• Disinfecting contaminated property;
• Assists in the maintenance and management of departmental equipment, property, vehicles, building and grounds;
• Accountability for all property received by, or stored in, the property storage areas;
• Maintaining property records in the departmental computer system and on the Property Log;
• Releasing property that has been entered into the Property Log;
• Responsibility for the proper intake and processing of drugs and vice‑related evidence;
• Setup, management, and maintenance of IT‑related systems and equipment;
• Setup, management, and maintenance of network and system security and computer databases;
• Setup, management, and maintenance of servers, personal computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, and software deployment;
• Promotes the department's crime prevention efforts, including neighborhood watch programs, safety training, and public presentations;
• Assists public affairs, including public relations and media relations;
• Encouraging citizen participation in reducing crime;
• Overall responsibility for the department's community involvement function;
• Participating in "Career Days" and "Recruitment Seminars";
• Coordinating crime prevention programs;
• Acting as a liaison with community groups;
• Handling telephone calls regarding vacant home checks;
• Microfilms all vehicle impounds, fingerprint cards, and other work not scanned or processed via the computer database, and enters microfilm information on each report for retrieval of hardcopy as needed;
• Checks names being entered into records against current names to avoid duplication of master names in order to maintain the integrity of name files;
• Checks arrest reports with warrants for correct information and to determine if an arrest clears a previously open report and enters information as appropriate;
• Checks reports for questionable information and returns for clarification if necessary;
• Runs copies of complaint, arrest, accident and other reports as requested for police officers, detectives, various city departments, media representatives, state officials and the general public;
• Answers front desk telephone and performs front desk duties as requested;
• Responds to public inquiries for a variety of police reports and public records;
• Processes warrants, looks up addresses, and enters the warrant into the computer;
• Verifies warrants;
• Processes prisoner paperwork and maintains jail log;
• Monitors and observes prisoners and assists with prisoner intake as needed by performing pat down searches and manually recording regular prisoner checks;
• Oversees the care of prisoners including oversight of medical needs and calling for medical assistance;
• Procures meals for prisoners if needed;
• Performs a variety of clerical duties including maintenance of various logs (jail log/extra duty log) and maintains supplies for both the desk and the jail;
• Bonds prisoners at the main desk when the Municipal Court offices are closed;
• Contacts on call…