Cashier, Retail

We're looking for friendly, outgoing individuals who love connecting with people to join our cashier team at our Hamilton store! The ideal candidates are dedicated to providing exceptional customer service and consistently display a positive attitude when interacting with both customers and fellow team members. If you thrive in a fast-paced, customer-focused environment and take pride in delivering top-notch service with a smile, you'll fit right in.

Beyond working with the best outdoor brands around, you'll enjoy exclusive employee discounts, special vendor deals, flexible scheduling, and plenty of opportunities to grow your career-all while being part of a supportive, fun, and energetic team. If you're passionate about people, love the outdoors, and want to be part of an awesome team, we can't wait to meet you!

Key Responsibilities

• Greet customers warmly and create a welcoming, enjoyable, and satisfying shopping experience.
• Build and maintain strong customer relationships by providing fair, friendly, and courteous service throughout their visit.
• Ensure a smooth and efficient checkout process by scanning items, itemizing purchases, and accurately processing payments.
• Accept cash, card, or other forms of payment, and make change as needed.
• Resolve customer questions, concerns, or returns promptly and professionally, ensuring a positive overall experience.
• Balance the cash drawer by accurately counting funds at the beginning and end of each shift.
• Maintain smooth checkout operations by adhering to all store policies and procedures, and report any necessary updates or changes.
• Keep the checkout area clean, organized, and safe by following store safety guidelines and regulations.
• Collaborate with team members to ensure seamless store operations and high-quality customer service.
• Contribute to a positive team environment by willingly taking on additional tasks and responsibilities as needed.

Qualifications

Required

• Must be able to work mandatory sales dates.
• Previous customer service or cashier experience preferred but not required.
• Strong interpersonal and communication skills with a friendly and professional attitude; must be comfortable speaking and interacting with customers.
• Strong attention to detail and well-developed organizational skills.
• Ability to work effectively with a team to ensure smooth store operations.
• Maintain cleanliness and safety of the sales floor and checkout area.
• Provide quick and accurate information regarding products, promotions, and pricing.
• Work with a sense of urgency, full of energy, and a positive attitude.
• Ability to handle cash, credit, and other transactions accurately and efficiently.
  Problem-solving skills to address customer inquiries and resolve issues effectively.
• Basic math skills and attention to detail for cash handling and balancing registers.
• Ability to work in a fast-paced environment while maintaining excellent customer service.
• Dependable, punctual, and able to work flexible hours, including evenings weekends, holidays and all major sale events.
• Must be able to stand for extended periods and lift up to 25 lbs as needed.

Helpful

• Previous retail, cashier, or customer service experience.
• Knowledge of outdoor sports or recreational equipment (skiing, biking, climbing, wake surfing, soccer, etc.).
• Experience with point-of-sale (POS) systems or cash registers.
• Ability to multitask and work efficiently in a fast-paced environment.
• Experience handling customer returns and exchanges.

Perks

• Employee-only discounts and exclusive vendor deals.
• Hands-on experience with top outdoor brands.
• Join a fun, supportive, and energetic team environment with opportunities to learn and grow.

Job on location

Full-Time or Part-Time. Health Benefits Apply to Full-Time

• What is the schedule for this job?
• Full-time (32-40 hours) and part-time (18-29 hours) positions are available, with shifts scheduled Sunday through Saturday, including rotating weekends.
  
  Availability is required between 8 AM and 10 PM, with both day and evening shifts typically scheduled in 4-, 6-, or 8-hour blocks (e.g., 9 AM-3 PM, 12 PM-6 PM, 3 PM-9 PM, or 9 AM-5 PM).
  
  Sundays, Saturdays, holidays, and availability for all major sales events throughout the year are required.

• What is the pay for this job?
• $13-$15 per hour, depending on experience