Food Service Worker

Job Summary

The Food Service Worker I at North Mississippi Health Services is responsible for supporting the provision of timely and safe food service for customers, including area stocking and sanitation. This role requires strong communication skills to engage effectively within the department and with external customers in daily operations and issue resolution. The Food Service Worker I also utilizes strong organizational skills to complete activities with efficient use of time and budget while ensuring a safe, compliant, and quality food service experience.

• Ensures timely, safe food service to customers, plates and serve foods, and stocking of foods.
• Washes dishes, silverware, pots, pans, and rack dishes.
• Cleans and sanitizes equipment and the facilities.
• Maintains the physical area efficiently and effectively.
• Includes the cleaning and sanitation of all areas.
• Remains responsible for maintaining, cleaning and stocking all food service areas.
• Maintains the physical area efficiently and effectively; including the cleaning and sanitation of all areas.
• Remains responsible for knowing their area’s menu, service standards and procedures.
• Interacts with internal and external customers effectively and works to meet and exceed their expectations.
• Demonstrates adherence to NMHS’ Mission, Vision and Values Statement & to Service Excellence Standards and serves as a role model to staff.
• Assists in effective communication throughout the department.
• Strives to meet all internal and external customer’s needs and expectations.
• Interacts in a polite way and responds appropriately with all internal & external customers.
• Assists in helping management meet budget.
• Must use food and supplies wisely.
• Uses time wisely and adheres to lunch and break schedule.
• Follows proper food safety procedures and properly documents required monitors.
• Actively participates in FNS’s HACCP (Hazard Analysis Critical Control Points) Program.
• Cleans and sanitizes all areas to meet the State Board of Health Standards.
• Assists in keeping assigned HACCP monitors and all other departmental documents.

• High School Diploma or GED Equivalent. Required

• Must have the ability to communicate effectively orally.
• Must have the ability to follow oral instructions.
• Must have the ability to read and write English; desirable.
• Must possess the ability to work independently, without close supervision.
• Must work with other staff effectively; participates as a team member.
• Must follow the department s grooming, hand washing and food safety standards.
• Must maintain a clean, safe, well-stocked work area.
• Must seek to improve services and products, and asks for customer feedback.
• Must support and participate in Quality Process Improvement activities.
• Must use time and energy positively.
• Must take concerns to the person who has the authority to correct them.
• Must report maintenance issues to their immediate lead or supervisor or another member of management.
• Must have the ability to maintain confidentiality.
• Must be responsible for working well with all staff to accomplish work assignments.
• Must interact with all internal and external customers to provide high quality customer services in a timely manner.
• Must maintain a high level of adherence to the Hospital’s Value Statement Values & Service Excellence Standards.
• Must resolve customer complaints appropriately, timely and effectively.
• Must be responsible for having a high level of customer service.
• Must regularly recognize and acknowledge other staff members for a job well done.

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Standing — Constantly
• Walking — Frequently
• Sitting — Rarely
• Lifting/Carrying — Frequently 50 lbs
• Pushing/Pulling — Frequently
• Climbing — Occasionally
• Balancing — Occasionally
• Stooping/Kneeling/Bending — Frequently
• Reaching/Overhead Work — Frequently
• Grasping — Frequently
• Speaking — Occasionally
• Hearing — Constantly
• Repetitive Motions — Constantly
• Eye/Hand/Foot Coordination — Frequently

• Continuing Education
• 403B Retirement Plan with Employer Match Contributions
• Pet, Identity Theft and Legal Services Insurance
• Wellness Programs and Incentives
• Referral Bonuses
• Employee Assistance Program
• Medical Benefits
• Dental Benefits
• Vision Benefits
• License + Certification Reimbursement
• Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance
• Employee Discount Program
• Other:
  Early Access to Earned Wages
• Tuition Assistance
• Relocation Assistance
• Paid Time Away
• Special Employee Rates at NMMC Wellness Centers