Quality Control Team Lead

Overview

Quality Control Team Lead - Tannochside

Join our Team at Macphie

Let us introduce ourselves - Macphie, an internationally acclaimed family ingredient manufacturer, proudly situated in the picturesque and tranquil landscapes of Glenbervie in Aberdeenshire with sites in Glasgow, Tannochside, and Midlands too. Our expertise spans across a spectrum of delectable delights, including sauces, bakery creations, and heavenly ice cream toppings. We also cater to the evolving culinary landscape with our plant-based and gluten-free offerings.

Trusted partners to some of the globe's leading food brands, we are dedicated to transforming ideas and creativity into tangible, delectable solutions.

About the role

Reporting into the QA manager the QA Team Leaders role is to lead and oversee the Quality Control function, ensuring effective day-to-day operation, resource planning, and adequate QC cover across all areas. The role ensures QC staff are suitably trained, competent, and maintain up-to-date skills. Working in partnership with Production Team Leaders, the role drives the investigation of quality and production issues, customer complaints, and non-conformances, ensuring timely root cause analysis, completion of NCRs, and implementation of corrective actions, with accurate recording on the IFS system.

The role also ensures scheduled shelf-life testing and hygiene audits are completed in line with required standards.

Responsibilities

• To arrange shift patterns for QC staff (all areas).
• To ensure QC staff are suitably trained and competent for the area that they provide QC cover. Skills must be kept up to date.
• To be a food safety and quality leader who demonstrates the highest food safety and quality standards of the business and ensures the compliance of all others with these standards.
• To organise and manage QC staff ensuring adequate cover. To carry out disciplinary procedures as per company handbook.
• Decision making of product quality, seeking advice as necessary. Release of Finished/Factored/Raw Material Goods within specification.
• Authorising the release of product for despatch in advance of all tests being completed following a risk assessment (Pre-QC Release).
• In conjunction with Production/Quality Management, stop production in event of any quality/safety/pack integrity concerns.
• Prevent the use of any faulty equipment that is out-with specification when calibrated.
• To prioritise any evaluation, investigative work required arising from the receipt of customer complaints; non-conformances; product quality concerns liaising closely with the QC Manager. To ensure root cause is identified and corrective action is taken to control any issues and preventative action is taken prevent recurrence.
• To complete HACCP and Internal audits as per schedule. Reporting compliance along with non compliance. Recording and reporting of any non conformances raised highlighting risk to food safety or on quality. Identifying root cause with individuals responsible for the area. Agreeing corrective and preventative actions required and agreeing timescales for implementation. Verifying the effective implementation of any corrective or preventative action taken, including updated SOPs, training records or briefing records.
  
  Recording of all results and actions on the IFS system.
• Ensure monitoring of average weight/volume control ensuring the system complies with agreed legal weight requirements relevant to the product weight.
• Maintain sufficient levels of stock & consumables for the job.
• Organise for routine hygiene monitoring to be carried out and recorded accordingly, in collaboration with departmental Team Leader and QC Co-ordinator.
• To complete regular shadow audits with QC staff to ensure sufficient ongoing level of scrutiny on audits.
• Organise and/or carry out test equipment (internal or external) calibration, highlighting any discrepancies to the appropriate area.
• To assist in the investigation and implementation of HACCP as required
• To assist with the investigation and response to product complaints with consultation with Quality Manager as necessary identification of root cause and report on product complaints in a timely manner. Active trending of complaints to identify trends with particular products or processes. Implementation and monitoring of any identified actions and reporting on success of implementation / highlighting of any continued issues.
• To assist with testing the product Recall system as necessary, as part of a team.
• To organise Sensory Evaluation as required.
• Assess and monitor new work methods & testing equipment, suggesting any improvements to management for approval.
• Carry out any other duties as assigned by functional leads.
• Work safely at all times in accordance with company Health & Safety policies, procedures, practices and legislation
• Complete food safety inductions with all new and temporary staff.

Experience &

Qualifications:

• Experience in production/Quality Management and manufacturing processes and techniques
• Previous…