Senior Trust Administrator

Conyers Trust Services (Bermuda) Limited (“Conyers Trust Services”) is an international network of licensed trust companies that undertakes a broad range of trust and company administration services for private clients, corporations and charitable entities. Conyers Trust Services has its headquarters in Bermuda and affiliate offices in the British Virgin Islands and Cayman Islands.

The Senior Trust Administrator will be responsible for the day‑to‑day administration of a trust portfolio, ensuring that all administrative matters are dealt with on a timely basis and within deadlines.

• Act as the main point of contact with clients in respect of service delivery, ensuring that service excellence is provided within a timely manner.
• Ensure compliance with all applicable laws, regulations and internal policies and procedures, including those related to the prevention of anti‑money laundering and terrorist financing, reporting of suspicious activity or transactions, client due diligence and record keeping.
• Handle clearance of risk review points relating to your portfolio.
• Assist the Assistant Managers and Trust Managers with new business formations as required.
• Coaching and mentoring more junior members of staff.
• Contribute towards the business as a whole by identifying process improvements, improvements in policies and procedures, and any other service innovation changes that would improve the client experience.
• Build internal networks and business relationships where appropriate and proactively contribute to the commercial success of our business.
• Develop technical knowledge and practical capabilities through attendance at internal training events, self‑driven research and day‑to‑day exposure to trust administration workflows.
• Maintain data integrity with attention to detail in all activity, focusing on utilising our systems to their maximum potential to drive efficiency and client service.
• Willingness to cover for other team members during busy periods and/or peak absences.

• A minimum of 5 years’ experience in a trust administrator position gained from professional firms.
• A STEP Foundation qualification is desirable but not essential; if not currently held, a commitment to undertake the STEP Foundation course will be facilitated.
• A pragmatic and “can‑do” approach and an appreciation of the overriding requirement to meet client service standards.
• The qualities of a team player and the ability to act as a team leader when required, providing guidance to co‑workers who need assistance.
• A good communicator with excellent interpersonal skills to interact with staff at all levels within the company.
• Proficiency with all Microsoft Office applications.
• Full understanding of the authority levels of this role and all relevant stakeholders to ensure full compliance with the trust policies, procedures and regulations.
• Excellent organisation and planning skills; methodical with strong attention to detail and the ability to deliver on tight timescales.

Mid‑Senior level

Full‑time

Finance and Sales

Law Practice