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Onsite Customer Experience Team Leader – Coaching & SLA
Job in
Uddingston, Hamilton, South Lanarkshire, ML3, Scotland, UK
Listed on 2026-02-03
Listing for:
Wm Armstrong (Longtown) Ltd
Full Time
position Listed on 2026-02-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading customer service firm is seeking a passionate Customer Experience Team Leader to drive their on-site team in Uddingston. This role involves coaching Customer Care Advisors, ensuring service level agreements are met, and handling complex customer queries. The ideal candidate must have previous experience in customer service, strong communication abilities, and the capability to thrive in a fast-paced setting.
The position offers a salary range of £29,000 to £31,500 depending on experience, and includes benefits like life insurance and a company pension.
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