Larkhall, Weekend STARS Front of House, Brand Ambassador

Overview

Company Description Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. STARS are the recognised central point of contact for all Front of House operations, delivering a smooth and seamless execution throughout the premises.

We combine best in class, impeccable Front of House services with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.

We have a fantastic and exciting opportunity for an experienced Front of House, Brand Ambassador to join our STARS team working for one of our high-profile clients in Larkhall, ML9 1QN
.

STARS at Securitas provide a “two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service.

• Meet and greet all staff, visitors and contractors in a professional and personable manner
• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work
• Assist in emergency situations
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with recurring customers (client staff, visitors, contractors, etc.)
• Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity and culture of both

• 5 year checkable history
• Exceptional Customer service skills
• Computer literate

Please only apply if you have experience delivering exemplary customer service in a fast paced corporate environment with exceptional levels of communication and personal presentation.

• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on

• It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place.
• At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:
  Opportunity – We see potential in every person and situation;
  People – We open our eyes to all that’s good;
  Purpose – We make your world a safer place
• What You Can Expect:
  Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
• Diversity & Inclusion – Be Yourself:
  We are an inclusive employer, proud of our Level 2 Disability Confident status. We support equality through Employee Networks, Race at Work Charter, and the Armed Forces Covenant, and celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

• STRIVE– Securitas Perks gives you access to a great range of discounts on retailers, services and everyday spending
• Dental Plans - A range of plans providing support and cash back towards dental costs
• HSF Health Plan - Healthcare cash plans at discounted rates
• Cycle to Work – Save up to 42% on a new bike
• Specsavers – Save money on eye tests and spectacles
• WeCare – 24/7 online GP and mental health support
• Toothfairy – Online access to dental guidance
• Pension Plan – Employer-contributed pension and tax relief
• Payroll ISA – ISA savings account
• Free Mortgage Advice
• Go & Live – Financial Wellbeing Hub
• Death in Service Benefit - Life Assurance for permanent employees

Join a team that values you. Click “I’m Interested” and start your career with Securitas UK today. See a different world.