Credit Coordinator

Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world‑class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.

As a member of our Princess Team, all heartists are valued and recognized, the same as our guests and local communities. Consider joining us if you enjoy …

Connecting guests to the extraordinary place we call home
Discovering a broad offering of career paths
Learning and thriving among a group of international hospitality professionals
Being passionate about people and attentive to the world – we are globetrotters!
Going beyond the walls of our hotel to support our community
Taking pride in our differences

#We Are Hamilton Princess

Summary of Responsibilities:

• Review/verification for completeness of supporting documentation for all daily "city ledger" folios and follow up on missing documents
• Transfer of daily city ledger check‑out folios to accounts receivable ledger (Opera)
• Creating of new debtor accounts in Opera system
• Action of refunds due for incorrect credit card settlements, cancellations, etc.
• Processing of request for manual credit card settlements for deposits, etc.
• Action of adjustments/corrections required on daily city ledger check‑out folios
• Action of all debtor queries on a timely basis
• Preparation of monthly debtor statements
• Performing monthly reconciliation for all debtor accounts
• Follow up on all overdue debtor invoices and maintain detailed "activity" log of action taken for individual debtor accounts
• Posting of daily payments from debtors to individual accounts and applying of same against appropriate outstanding invoices
• Daily filing of all debtor invoices
• Daily filing of all documents relating to debtor payments received/processed
• Performing end of day shift close procedures
• Preparation of month‑end accounts receivable reports
• Preparation of supporting schedules/information for monthly city ledger review
• Perform any other duties, tasks, and assignments within your department as required.

• Minimum of 2 years hotel accounting experience preferred, or equivalent alternative experience may be considered
• Team player with strong interpersonal skills
• Ability to work well under pressure in a fast paced environment while demonstrating strong decision making skills
• Comprehensive knowledge of hotel operating systems and software, including Microsoft Office, Lotus, Micros Opera, and Micros POS
• Must be accountable, self‑motivated, pro‑active, methodical, meticulous, organized and prudent with a superior work ethic
• Proven record of excellent customer service, team and interpersonal skills
• Ability to interact tactfully and effectively, collaborating with all levels of the organization and other stakeholders
• Must work flexible schedule as required

• Sitting 4-6 hrs. a day
• Moderate Activity
• High Energy Levels required