Community Outreach Coordinator

Overview

Who We Are
The Salvation Army has served people in need in communities across Canada and Bermuda for more than 130 years. We help more than 2 million people each year by providing necessities such as food, clothing and shelter. We support people experiencing unemployment, addiction and family challenges. We are a faith- and values-based organization that hires and serves people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE

SUMMARY:


The Community Outreach Coordinator provides individualized support to parents who experience intellectual and developmental disabilities, helping them to meet their identified parenting goals. They also provide group-based parenting education to support healthy child development and relationships. The Coordinator collects data and develops community connections to help build long-term program sustainability.

The schedule will vary based on program participant needs. Evening and weekend work is required on an as-needed basis. Shifts include a ½ hour paid meal break where applicable. The Program Supervisor sets the hours of work; some flexibility is required.

• Carry out intake processes, including assessment and interview, for each program participant
• Provide individualized training and education to help participants achieve their identified parenting goals
• Document training procedures and track individual progress
• Develop, promote, and facilitate support groups to address participant needs
• Provide community referrals and service navigation support
• Provide education based on evidence-informed best practices in child development
• Respond to emergencies and other serious occurrences in a timely manner per policy
• Assist individuals in building natural supports to foster community engagement
• Work with participants, family support networks, and other developmental service agencies to build sustainable supports
• Act in accordance with anti-oppressive practice and inclusion, equity, and diversity per agency policy
• Complete risk assessments and introduce health & safety controls as appropriate
• Accurately collect program data and assist with program evaluation
• Demonstrate understanding of the Child and Family Services Act and its implications for parents with cognitive limitations
• Abide by confidentiality limits and the duty to report; consult with the Program Supervisor as appropriate
• Participate in regular supervision, team meetings, and performance evaluations
• Ensure upkeep, cleanliness and general maintenance of all work spaces
• Complete training requirements in alignment with MCCSS and agency standards
• Represent the organization in a respectful and professional manner, reflecting The Salvation Army’s mission and values
• Other duties as assigned by the Program Supervisor, Program Director, or Executive Director

• Internal:
  Regular interaction with Program Supervisor and other team members; regular interaction with program participants and their families
• External:
  Primary care support team; community partners
• Managerial/Technical Leadership:
  This position reports directly to the Program Supervisor
• Financial and Materials Management:
  Uses organizational assets; does not process financial transactions or have budget responsibilities

• Working environment in the Hamilton community, participant homes, and in office
• Evenings and weekends may be required to meet participant needs

• Completion of a formal post-secondary program of at least two academic years in Developmental Services Worker, Early Childhood Educator, Psychology, or equivalent
• Current First Aid & CPR with Defibrillation training or willingness to obtain upon hire
• Non-Violent Physical Crisis Intervention Certification or willingness to obtain upon hire
• Provide an original copy of Criminal Records Check with vulnerable sector screening
• Must have valid Ontario Class G or G2 Driver’s license and access to a vehicle