Field Service Technician

Join to apply for the Field Service Technician role at Purity Gas
.

Department: Field Service
Manager: Director of Technical Services
Employment Type: Full-time, 37.5 hours per week, 5 days per week with the ability to work overtime, weekends and on‑call, when required
Location: Customer sites and Purity Gas Inc Head Office in Ancaster, Hybrid
Work

Conditions:

Travel to client sites is a core requirement of this role
Start Date: ASAP

About Purity Gas Inc.
Purity Gas is a results‑oriented team of professionals driven by passion for innovation, continuous improvement and collaboration. We disrupt the multi‑billion‑dollar nitrogen gas market with state‑of‑the‑art technology that allows commercial & industrial gas users to reliably, safely and cost‑effectively produce their own supply of gaseous nitrogen in‑house and on‑demand, for a fraction of the cost of buying nitrogen from third‑party gas suppliers.
Our cutting‑edge NITRO CENTER® solutions offer a compelling value proposition to industrial and commercial nitrogen gas users, primarily through the capability to produce nitrogen gas on demand, often at a staggering 90% cost reduction compared to conventional bulk nitrogen gas delivery methods. However, the advantages extend far beyond financial savings. Our nitrogen generation technology prioritizes environmental sustainability by minimizing energy consumption during production and eliminating the necessity for nitrogen gas transportation via traditional means, such as transport trucks.

This approach not only reduces carbon footprint but also enhances operational efficiency, aligning with our commitment to responsible and sustainable operations.
At Purity Gas, our culture is defined by collaboration, motivation, and adaptability, creating an environment that inspires both our team members and partners alike. We prioritize a work culture that not only fosters excitement but also remains responsive to the diverse needs of our clients, partners, and employees. Our greatest asset lies in our positive, goal‑focused team, whose dedication drives us towards collective success, innovation, and growth.
Learn more at

The Field Service Technician is a hands‑on professional responsible for the installation, commissioning, and maintenance of our NITRO CENTER® nitrogen generation systems. This role ensures our systems operate reliably and provides exceptional service to our clients. The technician will perform diagnostics, conduct repairs, and work closely with the field service team to maintain the highest standards of quality and customer satisfaction. Strong technical skills and a commitment to quality are essential for success.

As a member of our technical services team, the Senior Field Service Technician thrives in a collaborative environment and understands the importance of delivering a premium experience to all Purity Gas clients.

• Install, commission, and perform routine maintenance on nitrogen generation systems at customer sites.
• Conduct diagnostics, troubleshooting, and repairs on Purity Gas equipment.
• Travel to customer sites to perform service appointments and installations.
• Create and maintain accurate and detailed records of all service activities.
• Provide remote and on‑site technical support to customers.
• Collaborate with the Field Service Administrator and other internal teams to ensure seamless service execution.
• Prepare service quotes for repairs and maintenance.
• Adhere to all company safety protocols and industry regulatory standards.
• Participate in training sessions to stay updated on processes and product offerings.
• Perform other related duties as assigned.

• A recognized college diploma is preferred.
• Minimum of 3 years of directly related experience as a Field Service Technician.
• Previous experience in the compressed gas industry or a related field is an asset.
• Possession of a recognized Millwright or Electrician Trade Certificate is an asset.
• Knowledge of refrigeration systems is an asset.
• Strong customer service and professional communication skills.
• Experience in preparing service quotes and related documentation for clients.
• Experience with CRM and service management…