Job Description & How to Apply Below
Territory Manager:
Hamilton & Niagara Region
Reports To:
Central West Regional Manager
General Description
Working within a defined geographical territory, the Territory Manager will strategically maintain and grow existing accounts and source new business opportunities while providing an exceptional level of sales acumen and customer service.
The role of the Territory Manager is to build sustainable relationships with key customers which includes both retail outlets and medical professionals (prescribers and influencers). The Territory Manager will provide superior sales and consulting services for the brand and the category by regularly meeting with their client base in order to maintain, enhance and develop their business.
Connecting the medical prescription to a SIGVARIS dealer is a key success factor.
The Territory Manager must have excellent communication skills in order to be able to consult with their clients, providing clear advice on how to better use SIGVARIS's products or services to enhance their businesses.
The Territory Manager is responsible for achieving yearly sales goals while maintaining expected performance standards.
Essential Duties and Responsibilities and Core Competencies
Work within a variety of sales outlets (pharmacies, DME stores, etc.) to further grow and enhance the sales of SIGVARIS branded medical compression stockings.
Provide education and support to numerous stakeholders including fitters, pharmacists, and related personnel.
Assist with consumer issues where required and be the “go to” person within the category.
Detail, educate and train a broad mix of medical professionals including: vascular surgeons, general surgeons, dermatologists, plastic surgeons, phlebologists, medical residents, nurses and other key influencers.
Collaborate with colleagues under the direction of the Regional Manager to help manage / lead / present at conferences and educational seminars in order to raise awareness of the category and provide training.
Manage “Healthy Leg Days” including the measuring and fitting of products (requires bending / crouching).
Work in the retail environment to ensure the product is merchandised appropriately (may require re-setting wall displays, hanging overhead signs, moving product in boxes, etc.).
Continuously prospect for new business and increase the productivity of the territory.
Meet and exceed Annual Performance Standards.
Manage expense budgets and reports on time and within budget.
Utilize electronic sales reporting system and follow sales calls guidelines (monthly visits, in-service calls, cold calls, etc.).
Maintain a professional image while representing SIGVARIS and respect the values and norms of the organization.
Have the ability to drive (sometimes for distances beyond 2 hours) and schedule appointments in an efficient manner to maximize time between appointments.
Perform other duties as assigned from time to time (sales meetings, medical events, etc.).
Education and/or Work Experience Requirements
University degree.
2-5 years’ experience as a sales professional / account manager with a proven track record.
Previous success in exceeding specific and targeted metrics.
Technical/Professional Knowledge, Skills & Abilities
Energetic people person, relationship builder and strategic communicator capable of creating value, delivering personalized service and building customer / brand satisfaction and loyalty.
Strategic sales skills to develop new business, identify/sell to customer needs.
Superior negotiation skills utilizing listening & communication skills to close sales successfully.
In-depth product knowledge to be able to sell complete product line based on customer needs.
Excellent interpersonal communication skills, verbal, written & presentation skills.
Customer service-focused problem solver and listener who is able to understand, resolve and accurately relate to customer, medical practitioners and consumer needs.
Above average level of organizational skills and ability to work independently.
Out of the box thinker who provides solutions.
Ability to multitask in a fast paced, deadline driven environment while maintaining attention to details.
Flexible by nature with teamwork and reliability as core values and the ability to manage change.
Strong team player with demonstrated contributions to overall company success.
Physical Requirements
Individual must have a vehicle.
Ability to put up a show booth – load and unload materials, some lifting.
Must be able to demonstrate the proper application of SIGVARIS products.
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