Join to apply for the Solution Architect role at Rogers Communications
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Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable.
We are looking for team members who have a passion for delivering industry‑leading value to customers and businesses in the communities where we live and work. Join us for a rewarding career and be a driving force behind our success story!
Key Responsibilities- Provide pre‑sales technical advisory services to sales teams
- Conduct product demonstrations and presentations
- Analyze and understand customer requirements
- Design and architect solutions
- Collaborate with internal teams
- Assist with project cost and resource estimation
- Provide technical diagrams and documentation
- Interface with key decision‑makers (CIO to IT staff) of current and potential customers
- Understand customer business goals
- Build relationships of trust and act as a trusted advisor
- Participate in technology assessments
- Collaborate on roadmaps and planning
- Handle technical concerns and objections
- Design differentiated technical solutions
- Create customized solutions and designs
- Evaluate and select appropriate technologies
- Provide technical guidance
- Hold 4–6 customer‑facing meetings and develop proposals
- Participate in discovery sessions and proposal presentations
- Develop proposals in partnership with Account Executives
- Advance solution specifications internally for product fulfillment
- Gain and maintain deep product knowledge
- Contribute to revenue growth by meeting or exceeding defined sales targets while delivering positive customer experiences.
- Bachelor's degree in Engineering, IT, Computer Science, or related field (preferred but not essential)
- 5+ years of progressive experience in solution architecture or related roles
- Strong technical background in enterprise IT infrastructure, cloud computing, and networking
- Proficiency in architectural frameworks and methodologies
- Experience with cloud platforms (e.g., AWS, Azure, Google Cloud)
- Knowledge of security best practices and data integration
- Understanding and design of APNs; configuring technical parameters such as IP type (IPv4, IPv6), BGP, DNS server settings
- Excellent communication and presentation skills
- Ability to work in a fast‑paced, changing environment
- French language knowledge preferred but not mandatory
- Travel to customer offices required
- Ability to work from Rogers offices 4–5 days per week
Work Location:
8200 Dixie Rd (341), Brampton, ON. Travel requirements: up to 25%.
To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal background check; a credit check and driver abstract may also be required depending on the role.
We believe in diversity, equity and inclusion. All employees and candidates are welcomed and considered. We provide accommodations for candidates with disabilities throughout the recruitment process.
For any questions, please visit the Recruitment Process FAQ
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