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Customer Success Mgr./ CSM

Customer Experience Team Leader & Coach

Job in Hamilton, Ontario, E8H, Canada
Listing for: Boldrimpact
Full Time position
Listed on 2025-12-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading client experience company in Ontario is seeking a Team Captain to lead and inspire Customer Advocates. This role involves ensuring high-quality service, coaching team members, and fostering a culture of empathy and continuous improvement. The ideal candidate will have a Bachelor's degree, 3+ years in customer-facing roles, and strong analytical and communication skills. Join us in making a meaningful impact while achieving operational excellence.
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