Concierge

Full Time Hours 5 Days a week (work hours, mainly Mondays to Fridays 10:00am - 4:30pm) 32.5hrs minimum per week (available for all shifts: days, evenings and weekends)

• Previous employment in a health care residence an asset but not mandatory
• Secretarial skills and experience with office procedures required.
• Experience with Microsoft Office required
• Knowledge of and previous experience with office equipment.
• Patience, tolerance and politeness when responding to residents and visitors to the residence.
• Ability to speak read and write English. Must be able to follow oral and written directions and to do simple arithmetic calculations.

• Answering and transferring phone calls to the proper department
• Ensuring guests are signing in and out when entering and leaving the building
• Completing and printing meal menus (familiar with word documents and excel spreadsheet)
• Maintaining an organized and tidy front area
• Sorting through and giving residents their mail
• Inputting TELS (work orders in the maintenance binder)
• Providing excellent and friendly customer service to residents and families
• Provide administrative support as required.
• Provide initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
• Be knowledgeable of and practice residence's fire and safety programs.
• General housekeeping duties, assist PSW nursing staff during emergencies

Lev Senior Living is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Lev Senior Living if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Lev Senior Living will work with you to determine how to meet your needs.